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Adding Additional Costs To Products In Bulk

Adding Additional Costs To Products In Bulk

At Cloud Commerce Pro, we understand that not all products were created equal. Sometimes a small variation of a product can incur vastly different costs, such as extra postage fees or insurance costs.

It is important to add these extra costs so they can be factored into your sales reports to ensure you are calculating the profit on each item correctly. Also, if you are using the built-in re-pricing tool and want to use cost based rules, these extra costs are added to the initial cost of the item to make sure you don’t sell below your real cost price.

If you have a lot of products in need of extra costs, you can save time by importing them in bulk via a spreadsheet.

This guide will take you through the process of how to correctly compile the data needed, right through to importing it into Cloud Commerce Pro.

If you would rather add these extra costs manually, please consult the guide for Manually Adding Additional Costs To Products.

 

Compiling The Data

Compiling The Data

 

First you must collect the extra cost data into a spreadsheet in a format that Cloud Commerce Pro can understand.

1. On each row you can specify a product using either the SKU or the Product ID. You can also add multiple rows for each product to apply several cost rules.

Three columns will then dictate the information to be uploaded.

2. Type:

The Channel ID that you want to update should be included, followed by an underscore and the following: “ExtraCosts_Type”.

Example: “160_ExtraCosts_Type”

To target all channels you can set the ID to “0” or “All”

Example: “0_ExtraCosts_Type” or “All ExtraCosts_Type”

The default values you can give for each product are as follows:

0 = Delete

1 = Commission

2 = Packaging

3 = Handling

For any given product, you can apply rules for several channels by repeating the three columns, each with the correct channel ID. You can choose to repeat each one on a new line, repeating the product ID on each.

3. Value:

The header for this column will follow a similar pattern, but with the “ExtraCosts_Value” in the title.

Example: “All_ExtraCosts_Value”

You can then add a number value for each product.

4. Data-Type:

The header for this column will include “ExtraCost_dataType”

The default values you can give for each product are as follows:

Monetary = 1

Percentage = 2

When you have added all the data, save the document somewhere you can find it easily and name the file something you will recognise.

 

 

Import to CCP

Import to CCP

 

Now we need to import the compiled data into Cloud Commerce Pro.

Click “Products” from your Admin Centre.

 

Product Range List

Product Range List

 

At the top of the product range list there are a number of buttons to help you manage your products on the system.

Click “Imports” to continue.

 

File Handling

File Handling

 

This page gives you control over the various files you can use to import data into Cloud Commerce Pro.

Click “Upload Spreadsheet”.

 

Retrieving The Data

Retrieving The Data

 

1. Navigate to where you saved your spreadsheet at the beginning of the guide.

2. Click “Open” to continue.

 

Locating Your Upload On CCP

Locating Your Upload On CCP

Once you’ve uploaded the spreadsheet, it should appear at the top of the list of previously uploaded files.

Preparing The Data

Preparing The Data

Click the check box next to the uploaded spreadsheet to tell the system that you want to use that file.

Import Extra Costs

Import Extra Costs

 

Scroll down to the very bottom of the page to “Step 22”, which handles the importing of the Extra Cost data.

If you have never used the function before it will appear blank, as shown here. If you have used it, you will see the results of the previous import.

Click “Import Extra Costs” to begin the process.

 

Import In Progress

Import In Progress

 

As the import processes you will notice the screen change to reflect its current status.

1. When you start the import it will appear as “Queued” momentarily while the system handles the request.

2. These fields represent how many products are being processed, but will remain unfilled until the data is successfully imported.

 

Import Complete

Import Complete

 

1. The spreadsheet we uploaded for this example contained two products, which can be seen to have successfully processed with this import.

2. This shows the import has completed.

Repeat these steps any time you want to add more extra costs to your products, but be aware, you can only upload one spreadsheet at a time.

 

How To Bulk Upload Courier Tracking Data

How To Bulk Upload Courier Tracking Data

Bulk uploading tracking data for your various couriers provides you with a quick and easy solution for tracking couriers without having to add the tracking code to each order manually.

Here is a handy guide to getting the process started.

Admin Centre

Admin Centre

In order to get started with uploading your tracking data in bulk, you must first login to your admin centre. From there locate Order Dispatch under the Warehouse heading.

Order Dispatch Queue

Order Dispatch Queue

 

1. From the Order Dispatch page, hover the mouse over the “Shipments” tab.

2. In the drop down menu, select Upload Tracking.

 

Bulk Uploader

Bulk Uploader

 

The bulk uploader screen contains all the basic information you might need to ensure you input the correct data.

1. You must have either a Cloud Commerce Pro order ID or an order reference from an external channel, such as Amazon or eBay, that is linked with your account.

2. Couriers use unique tracking numbers to follow and identify all parcels.

3. The courier type, such as DPD or Royal Mail, tells the system which company to use.

 

Collecting Your Data

Collecting Your Data

You can copy the four required fields from a spreadsheet or where ever is most convenient.

Copying Data Into The Uploader

Copying Data Into The Uploader

 

1. Paste your tracking data into the uploader. Don’t worry about the formatting or any extra fields that might have copied over, as the system will filter these out. However, you must ensure abbreviated courier names such as DPD and UPS are in upper case.

2. Click Analyze to let the system process the data and validate it.

 

Check Your Data Before Uploading

Check Your Data Before Uploading

 

1. After the data has been analyzed you will be shown a table containing all the data you entered. This example shows a green tick in the Valid column to show there are no issues with the entry.

2. In this example the entry has failed validation as shown by the red cross in the Valid column. This allows you to easily spot a mistake, so you can go back to your data and find it. In this case the Order Reference was incorrect.

3. Once you’ve entered all the data correctly and everything is showing as valid, you can go ahead and click confirm to begin the upload.

 

Upload Successful

Upload Successful

A dialogue box will confirm the upload has been successful. Click OK to go back to your dispatch queue, ready for the next task at hand.

Integrated Labels for Net Despatch

Cloud Commerce Pro has today added further options for integrated postage labels for customers using Royal Mail Net Dispatch within CCP.

All sizes of labels and position configurations are supported either through some of the preset sizes or custom positioning.

If you wish to use this feature please speak to your project manager.

Manually Adding Additional Costs To Products

Manually Adding Additional Costs To Products

At Cloud Commerce Pro, we understand that not all products were created equal. Sometimes a small variation of a product can incur vastly different costs, such as extra postage fees or insurance costs.

It is important to add these extra costs so they can be factored into your sales reports to ensure you are calculating the profit on each item correctly. Also, if you are using the built-in re-pricing tool and want to use cost based rules, these extra costs are added to the initial cost of the item to make sure you don’t sell below your real cost price.

Thankfully, manually adding these extra costs is a quick and simple task.

If you would prefer to add the data in in bulk please consult the guide called Adding Additional Costs To Products In Bulk.

Products

Products

From your admin page, click “Products” in the Admin section.

Product Range List

Product Range List

Navigate to the product range that you need to edit.

Selecting A Product

Selecting A Product

On the product range screen, you can click the specific product that you want to add the extra costs to.

Product Variation

Product Variation

After clicking the product, scroll down the product variation page until you locate “Extra Costs”, located on the right of the page and click “Edit”.

Extra Cost Editor

Extra Cost Editor

 

A box will open that allows you to add extra cost data to this particular product.

Note, if you already had extra cost data setup for a product, it would appear here, as you will see later in the guide.

Click “Add” to begin entering extra costs to your product.

 

Cost Type

Cost Type

Click the drop down menu under “Cost Type” to bring up the options available.

Cost Type Continued

Cost Type Continued

From the drop down menu you will have multiple options already available, as well as the option to add a new cost type by clicking “Add New”, which is explained in more detail below.

Add New Cost Option

Add New Cost Option

 

After clicking “Add New”, a new box will open that will prompt you to enter a name for the cost option you are adding.

Click “Save” to add your new cost option to the system and return to the previous box. Add the new cost option from the drop down menu as shown in the previous step.

 

Channel

Channel

 

From the drop down menu below “Channel”, you can select which channels your cost applies to. You can either apply them to all channels or pick a specific channel from the list.

If you need to add the same cost to multiple channels but not all of them, you will have to add the cost for each applicable channel individually.

 

Adding A Value And Other Features

Adding A Value And Other Features

 

1. Use the button to toggle between price and percentage.

Enter your required value in the box provided. In this example 10 was entered for £10.00 or you could set it at 0.2 for 20p. If setting up a percentage simply enter the percentage you require in the text box such as 50 for 50%, for example.

2. Click save to finalise your options and return to the previous screen.

 

Extra Cost Editor Revisited

Extra Cost Editor Revisited

Your extra costs will now show in the extra cost editor.

Making Changes

Making Changes

 

1. From this screen you can change the cost type, channel and value of your existing extra costs quickly and easily.

2. Every time you make a change, a green bar will appear at the top of the screen with a message to inform you of its success.

3. This button allows you to copy the adjacent extra cost options. This is especially useful when creating multiple costs that are very similar.

4. Click here to delete that particular rule.

5. When you are done, click close to return to your product.

 

Summary

Summary

You can keep track of the extra costs applied to your item at a glance as they appear in summary on the product page under “Extra Costs”.

How To Connect To The Remote Printing Service

Installing The Print Watch Application & Getting Started

The Cloud Commerce Pro Remote Printing Service is an effective and efficient way to automate your printing jobs. Whether you have a small Ebay store or a vast warehouse operation, automation and remote printing can free up valuable time for you and your employees.

This guide will show you how to connect to the remote printing service and install the relevant software to get you up and running.

Before you get started there are a few things you need to consider:

1. Do you have a Windows PC? The software required does not offer support for Apple devices
2. Which version of Windows do you have? Windows 8.1 or above is required.

Download The Print Watch Application

Download The Print Watch Application

Enter http://softwarewareupdate.cloudcommercepro.com/ccpprintwatch/printwatch.application into your web browser to download the Print Watch application and then navigate to the downloaded file to run it.

Installing The Software

Installing The Software

Every browser handles this differently, so just follow any onscreen prompts and continue with the installation. Once installed you should be asked to run the application.

Logging In

Logging In

 

Once open, you will be met with this screen but if this is the first time you’ve run it, the fields will be blank.

Enter the same username and password that you use to login to the Cloud Commerce Pro system as well as your customer ID. Don’t forget to click the “Remember me” box to save you having to repeat this step each time you log in.

 

Configuration Screen

Configuration Screen

 

After logging in, the configuration screen will open. For most users it is best to leave these settings at their defaults unless instructed otherwise.

Click “Manage Printers” to continue.

 

Manage Printers

Manage Printers

 

From this window we can set which printers we want to use and also what sort of jobs we want them to do.

Click the drop down menu below “Add new printer” to view a list of all available printers.

 

Printer Job Types

Printer Job Types

 

Clicking on the second drop down menu allows you to choose which type of printing that printer will do.

A4 is useful when printing invoices and picklists or you might want to select Label when using a label printer.

The Secondary Label option will be used when you have two label printers. Your account manager will instruct you if you need to use this option.

 

Adding Printers

Adding Printers

Once you have your printer and job combination, you can click the “Add Printer” button to make it active. You can see this has been successful as the printer will appear in the list which shows all printers currently in use.

Continue Adding Printers

Continue Adding Printers

 

Continue to add your printers with the drop down box.

Remember that at any time you can come back to this screen to remove a printer if you no longer require it. Simply click “Remove” next to the printer you want to take off the active list under “Printers currently in use”.

When you are done you can click “Print Log” from the menu on the left to continue.

 

Starting To Print

Starting To Print

 

You can un-pause the queue by clicking the button circled above.

When paused, the button will show as red and show “Print queue paused”.

If clicked it will turn blue to show the print queue is empty. From this point on the application will check for print jobs automatically.

 

Viewing Active Jobs In The Print Log

Viewing Active Jobs In The Print Log

 

If the application finds jobs waiting, the bar at the bottom will turn green. When it finishes it will show as “queue check complete” and then display the number of jobs remaining in the queue. If this is zero the button will turn blue to show the application is active but not currently printing.

The print log window will display detailed information of currently active jobs,including those that recently completed.

 

Viewing What Is In The Print Queue

Viewing What Is In The Print Queue

If you need to check something that is in the print queue,you can do this easily by clicking the link circled above. Windows willopen the file either in your preferred application for the file type or by giving you some choices depending on your settings.

Returning To Configuration

Returning To Configuration

To return to the configuration menuyou need to pause the print queue by pressing the blue bar at the bottom left until it turns red. Before you do this the option to click Configuration will be greyed out.

Computer Print Queue

Computer Print Queue

 

It can sometimes be useful to know what jobs are queued on your computer, as opposed to what jobs are showing as queued at CCP’s end.

1. “Jobs in queue” refers to how many jobs CCP has waiting to be downloaded.

2. This number represents the number of jobs actually queued on your computer.

The window on this screen gives details of all jobs waiting on your machine.

 

Resetting Local Print Queue

Resetting Local Print Queue

To clear your queue of all pending jobs so you can start fresh, click the “Reset Queue” button shown above.

Log Clean-up and Troubleshooting Through CCP

Log Clean-up and Troubleshooting Through CCP

You can clear your logs with the button shown which can be useful if you’re printing high volumes. On the flip side of that, if you’re encountering a problem that you are unable to diagnose you can always click Send current log to Cloud Commerce Pro, which gives us the data we need to diagnose the problem for you.

Minimize And Get Back To Work

Minimize And Get Back To Work

If you have followed this guide you are now safe to minimize the application which will leave it running in your system tray out of sight and out of mind so you can get back to the jobs that matter. If you need it again simply double click the printer icon in your system tray to bring the application back on screen.

Bulk Uploading Tracking Codes for Couriers

Happy new year, A new feature for users who currently manually upload tracking codes for couriers not supported automatically via Cloud Commerce Pro.

Previously each tracking code could be added to an order manually but with the new Tracking Code Bulk Uploader you can add many tracking codes at once.

Just select Upload Tracking option from the Shipments menu and follow the instructions.

You can cut and paste data from your computer straight into the Bulk Upload form.

 

Select your data from your source (see sample data below)

And then Cloud Commerce Pro validates the data and if correct it will let your proceed to add the tracking codes.

Cloud Commerce Pro now supports booking consignments with Amazon Logistics

Following on from our recent integration with Amazon Seller Fulfilled Prime, Cloud Commerce Pro now supports booking consignments with Amazon Logistics directly.

You can now setup courier rules to automatically book in an Amazon Logistics collection and download the label for your parcel.

Speak to your project manager for more information or if you need help to set this up.

amazon-courier-hm

 

Mailchimp Integration now included for awesome mailshots

Everyone wants to send regular mailshots but it takes time to keep your contact lists up to date.  With today’s Cloud Commerce Pro update we have now included an option in the mailshots section to allow you to automatically feed all your contacts seamlessly into a MailChimp account.  What’s more CCP will also add each new contact that is created onto your MailChimp account without any intervention from you.

Just enter your MailChimp account details and if you don’t have one then head over there and set one up.  They even have a free level that lets you send 12,000 emails per month.

mailshots

Improved Postage Rules Selector

Following feedback from our new proactive support team who have been calling customers, we are pleased to introduce a newly updated shipping rules selector that will be making its way into our customers systems during the next 24 hours.

Shipping rules is a highly automated part of Cloud Commerce Pro that sets the correct courier and service automatically for our customers on every order if you have configured your preferences correctly, occasionally however you need or wish to select a different rule.

In those cases when you click the button to select an alternative shipping rule we always presented you with all other compatible shipping rules but with the new update we will also show you any other rules that are not currently matching.  You can then choose if you wish to select and immediately use a non-matched rule and in future if you want to make it match this scenario automatically you can hover over the non-matching rule and see why it didn’t match this time.  Further there is another option to go directly from there to make the changes to your rules for better future matching.

rule2

We hope we have made rule selection and rule updating a simpler experience for all customers.  Feedback is welcome.  Please contact your project manager or the proactive support team.

Minor Update to Dispatch Queue

If you are one of our users who regularly selects multiple orders at once to print or bulk dispatch you can now take advantage of new selection options.

Previously you had a choice to select orders one by one or select all the orders visible in the queue or filtered view.  With the latest release today we have added a new drop down filter at the start of each dispatch section that allows you to select batches of orders quickly.

Choose All, first 10 orders in the queue, first 25 orders or first 50.  Please let us have your feedback and we will consider them for future releases.

selection

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