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Coming on-board with
Cloud Commerce Pro

Business change made simple
Any type of business change is a big decision, and one where you need to feel comfortable, whether you are moving onto an ERP system for the first time or migrating from another. This is why we offer a unique on-boarding procedure to understand the way you work, so the implementation, training and support can be tailored to your needs.

On-site Visit

As well as offering a Free Consultation, we offer a secondary on-site visit to each new customer, so we can fully understand your processes and the way your business works, allowing us to ensure the implementation is a best fit for your business and to offer help & advice on the key challenges you are facing…

Conduct
On-site Visit

To fully understand our customers business goals and objectives.

Meet the Team

Meet all essential member of the team to understand their roles

Discover Key Challenges

Offer help and advice on issues being faced by online retailers

Identify areas of Improvement

Advise on areas to improve cost & time efficiencies

Create an implementation Plan

Devise timescales, milestones, requirements & expectations

See what our customers have to say

Listen to the experiences of our customers - learn how our platform has helped them to grow by improving their business processes.

Implementation

Unlike a lot of other ERP systems, we fully support and assist in the set-up or migration of our system, from the inputting and mapping of data to syncing stock and listing products across multiple channels.

What we do for you...

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    Integrate with Sales Channels
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    Import Product Data
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    Update & Sync Stock Quantities
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    Create Shipping Rules and Labels
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    Integrate with Couriers and Accounts
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    Set-up Trade Channels
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    Create letter and invoice templates
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What we Support you with...

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    Preparing your data
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    Mapping your data
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    Configure Hardware/Printer Set-up
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    Warehouse Management
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    Barcoding/Scanning Implementation
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    Drop Shipping Set-up
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    Creation of Auto Purchase Orders

Training

We will create a bespoke training plan, tailored to your specific needs, using the information gathered in the consultation. Allowing you to capitalise on areas of the system that will benefit you most.

Our training can be delivered in several ways including:

  • On-site discovery and training day
  • Unlimited training at our Head Office
  • Access to support
    guides
  • One-on-one webinar training

Support

Our support continues throughout with no additional charges. We do not limit you in any way, and actively encourage our customers to come and visit us whenever they want.

We can support you and offer advice in any of the following ways:

  • Unlimited Telephone Support
  • Unlimited Web Chat Support
  • Unlimited Cups of Coffee at our Head Office

Don’t just take our word for it…

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The Challenge

Run Charlie were looking for a business management system (ERP) as their operation grew, in order to regain control of the excessive amount of manual tasks and to help them grow.

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Charlotte Murrey
Run Charlie
“Cloud Commerce Pro Ecommerce solutions have been instrumental in our growth and success across multiple UK and international sales platforms. Their constant development ethos is pushing them in front of the competition and expanding our market advantage.”