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New System Features & Updates

We are constantly improving our system with new features and updates to help improve your business.

Purchase Ordering New Features and enhanced logging

By Stuart Forrest | December 8, 2017

Today at Cloud Commerce Pro we have further advanced the purchase order feature. *** Please note: Auto Purchase Order is a facility to assist you creating purchase orders. It does not absolve you of the responsibility to check your orders before placing them with your supplier. Although we will always endeavor to create valid orders,…

Updated Feature, Amazon Pending Orders now register more quickly

By Stuart Forrest | December 5, 2017

Cloud Commerce Pro customers from today will start to see more “Issue” orders as we are now processing Amazon orders at an earlier stage to allow for more quicker stock allocations. With immediate effect, we are bringing in Amazon orders that are in a pending state so that stock is reserved as quickly as possible…

Address Auto Format and Pack Station Speed Improvements

By Stuart Forrest | November 24, 2017

This week at Cloud Commerce Pro we have been working on some under the hood changes that benefit all customers. Thanks to a suggestion from one of our customers we have included an update to address storage on orders that auto formats the address line 1 and 2 to better fit within the courier rules…

Message Centre Auto Reply Scheduling Feature Improved

By Stuart Forrest | October 31, 2017

Cloud Commerce Pro is pleased to announce a further update to Message Centre and it’s auto-reply feature.  With immediate effect, we have added a big upgrade to scheduling for your auto responses to your customers.  You can now have much more control about when your rules with auto-reply on your behalf. When adding auto-reply rules now,…

Supplier Ordering new feature for partially delivered Purchase Orders

By Stuart Forrest | October 30, 2017

Supplier ordering in Cloud Commerce Pro has a new feature today.  Previously when you booked in a purchase order you could choose to either partially book in and leave the order open for completion when the rest of the stock arrived from your supplier or complete the order and close it even if items remained…

Supplier Quick Add Purchase Order – Improved Feature

By Stuart Forrest | October 25, 2017

Today we are pleased to announce an improved supplier purchase order feature, rolling out to your system during the next couple of days for customers who use manual purchase orders.  Please remember that Cloud Commerce Pro also has a market leading “Auto Purchase Order” feature that is available for all customers.  Please ask CCP support for…

Message Centre Filter Unwanted Messages Rules New Feature

By Stuart Forrest | October 19, 2017

Another day, another Message Centre update.  Today at Cloud Commerce Pro we have released a new feature in Message Centre that allows you to create message ignore rules to move single emails to your ignore folder or to quickly create rules to exclude other patterns of emails that you don’t want to see in Message…

Message Centre Timed Auto Reply Operational Times Feature added

By Stuart Forrest | October 18, 2017

Following many requests from our customers, we have now included operational times for auto-reply rules in Message Centre. Recently we allowed you to set a message delay time to allow messages to appear more human and this has now been extended to allow you to set auto-reply rules that only operate during certain hours. For…

Cloud Commerce Pro now supports myHermes

By Stuart Forrest | October 9, 2017

Cloud Commerce Pro is pleased to announce that myHermes is now available as a shipping option for fully automated labeling directly from your CCP system with immediate effect. myHermes is available for bulk shippers so you need to contact your Hermes account manager to see if your volume of usage is acceptable for use through…

Purchase Orders Can Now Display Order History

By Stuart Forrest | September 29, 2017

For customers who use our powerful Auto Purchase Order feature to create automated purchasing lists for your suppliers, from next week you can now drill down on how that order was created and if you adjust those orders you can be aware and make changes to the customers that will be affected.  This update now…

Message Centre Update coming this week

By Stuart Forrest | September 26, 2017

From Cloud Commerce Pro this week we bring you a Message Centre update to make it easier and quicker to deal with customer enquiries.  There are a number of small but important improvements which we think will make your Message Centre experience much more productive.  Watch out for this update rolling out to your system…

1 Click Dispatch Feature update

By Stuart Forrest | September 18, 2017

At Cloud Commerce Pro we announced that we were releasing our new 1 Click dispatch feature last week but due to further testing and improvements we have decided to delay the release (hopefully during this week). This has enabled us to add some small enhancements that have been suggested following internal user testing. Here are…

New 1-Click Dispatch Feature coming next week.

By Stuart Forrest | September 8, 2017

At Cloud Commerce Pro we are pleased to announce an exciting new dispatch feature coming to your system next week. It’s called 1-Click Dispatch and it is a new and improved procedure to allow you to do all the pick list and dispatch features you do regularly but in one screen and one click (or…

Message Centre Auto Reply Message Auto Delay Feature

By Stuart Forrest | September 6, 2017

Firstly an apology if you have already received this email today.  A number of our users have told us they didn’t, we don’t want them to miss out on new features. When setting up an auto reply in Cloud Commerce Pro Message Centre the response when triggered would normally be sent immediately but for some…

Notes on Purchase Orders

By Stuart Forrest | August 4, 2017

We have made a simple update to purchase orders that now allows you to add notes and displays a history of these notes to remind you and other users of events happening with that PO.  This could be useful for keeping track of payments made or other information.  

Two Way Translations now available in Message Centre

By Stuart Forrest | July 26, 2017

Following the latest release of Cloud Commerce Pro Message Centre we have been adding some tweaks to clean up old and ignored messages. More importantly, we have also released the translations option so you can now click to translate your incoming messages but also to write a reply in your local language and click to…

Unpaid, Pending and Cancelled Order in Dispatch Queue

By Stuart Forrest | May 16, 2017

Today we released an update to the Cloud Commerce Pro dispatch queue to include additional types of orders.  We have now included a section that automatically appears at the top of your dispatch queue that will feature any unpaid orders.  If you have any orders that require payment (excluding your customers with credit terms) then…

Dispatch queue images and scanning purchase order update

By Stuart Forrest | May 4, 2017

Today we have two small updates for users. Firstly we have added a feature that allows you to show a permanent product image in the dispatch queue instead of the rollover image that is standard. We haven’t switched it on for everyone in case they don’t appreciate the change but if you require this feature…