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Month: April 2019

Order from Stock Send To external Email Addresses

April 30, 2019

Today we have rolled out an update to the order from stock screens.  Previously the order confirmation was sent to the email address on the account but if you drop…

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Google beats Amazon to delivery drones

Weekly eCommerce News Round-Up: 20-26 April 2019

April 26, 2019

Today in our weekly round-up: Google Beats Amazon to Public Delivery Drone Trials in the USA EU Pushes ‘Platform to Business’ Law Affecting Google & Amazon BuzzFeed News Publishes Major…

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Feature Upgrade: Price Overrides

April 24, 2019

We launched our Price Overrides option in 2018. It was designed for retailers who want to offer special prices to certain customers. (The alternative was to apply a discount, but…

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Delete or Disable Price Overrides

April 24, 2019

This week we added a new feature that allows you to delete Price Overrides that have been previously applied to customers’ accounts and a new place you can view all…

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Is blockchain best for business?

Why Your Business Might Want to Keep an Eye on Blockchain

April 24, 2019

For many people, ‘blockchain’ is just another cryptocurrency word like ‘Bitcoin’, ‘hodlgang’, and the rest. But blockchain is potentially a lot more than the technology behind Bitcoin. So, what could…

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Could Google's new Cloud for Retail compete with Amazon Web Services?

Weekly eCommerce News Round-Up: 13-19 April 2019

April 18, 2019

Today in the round-up: Probe into Online Reviews Google Launches ‘Cloud for Retail’ Amazon Out of China Amazon Cuts Promotion for Own Brands Changes in ‘Refund Culture’; PayPal Change Terms…

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These headphones had a great rating, but I can't hear anything; the problem with fake Amazon reviews.

Fake Amazon Reviews Continue: A Closer Look

April 16, 2019

Fake Amazon reviews. Just how big a problem are they for Amazon sellers? Earlier this month we looked at Amazon’s practice of review bundling and how it’s unfortunately allowed low-value…

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Cloud Commerce Pro now offers integration with Best Newcomer finalist Caribou

Caribou Integration Now Available with Cloud Commerce Pro

April 16, 2019

On the shortlist for Best Newcomer in the Delivery Excellence Awards 2019, Caribou is a new hybrid parcel delivery service focused on overseas delivery. Caribou will provide a combined express…

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Could Microsoft be fielding a 'Shopify Rival' soon?

Weekly eCommerce News Round-Up: 6-12 April 2019

April 12, 2019

Welcome to the first in a new series of weekly news blogs looking at recent developments in the eCommerce world. Today: Microsoft & Squarespace move into the eCommerce CMS Market…

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What are your UK Mail alternatives, and which ones does your system work with?

UK Mail Packets Closure – What Are Your Alternatives?

April 10, 2019

If you’re a UK Mail customer who frequently uses their Packets service for your shipping, yesterday’s email notice that the service is coming to an end is probably something of…

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Many of these packages may cost Amazon Sellers less to sell under new reduced referral fees.

Amazon Sellers to Take Advantage of New Referral Fees

April 9, 2019

Following a successful trial in American markets this February, Amazon is reducing referral fees for multiple product categories in the UK and the EU. Amazon’s share of retail is huge…

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Are Amazon reviews as trustworthy as they should be? As fake reviews are being produced at scale, it seems like there are issues to watch for.

Amazon Review Bundling Leads to Outcry

April 8, 2019

The Amazon Which? Hunt UK consumer rights magazine Which? has turned its attention to customer reviews on Amazon and how they affect sales. We recently looked at how the retail…

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Our Customer Reviews

rev-runc2

“Cloud Commerce Pro Ecommerce solutions have been instrumental in our growth and success across multiple UK and international sales platforms. Their constant development ethos is pushing them in front of the competition and expanding our market advantage.”

Charlotte Murrey

Run Charlie

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rev-2sq2

“Just having that ability to pick the phone up and speak to a localised member of the team, and perhaps even one of the developers to help you resolve your issue has been a massive part of the reason why we stuck with Cloud Commerce for the last five years.”

Luke Hudson

Two-Squared Agency

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rev-cosy2

“Every time we call the support team they are quick to help out and always get back to you either the same or next day if unavailable. I would definitely recommend CCP to any business large or small who is looking for this type of system.”

Jamie Agar

The Cosy Bedding Company

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rev-eara2

“Would highly recommend Cloud Commerce Pro to any online businesses that are looking to expend/save time and automate more of their daily needs.”

Mike Mayor

Earache Records

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rev-topd2

“Cloud Commerce Pro software has had a positive impact on our business... and you do not need to be an IT expert! Besides the software and reports, their customer service is truly world class... backed by a very patient training team who empower you with all the knowledge you need about the system!”

Ravi

Topdoors.co.uk

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rev-chil2

“I would recommend anyone to get in touch with CCP to see what they can offer. We are saving so much time using CCP and couldn't thank them enough not just for the system but for the service as well.”

Nikki Ineson

Chilli Wizards

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rev-vapest

“They took care of everything including getting all my printers set up etc. I think the thing I like the most is that they have enough staff that there is always someone on hand to help with queries. If my printer is jammed and I've got to get orders out I need help now, not help tomorrow! And they've never let me down. I can't believe now that I used to waste so much time messing around with spreadsheets and Royal Mail Click And Drop. I could never go back!”

Guy

Vapester
rev-widdle

“[We needed a] complete system for inventory, accounting, and stock control across our eBay, Amazon and webstores. With help / guidance throughout from their project managers and the support staff this was made easier, with specialist individuals for everything. After recently having our eBay account hacked, we found without CCP, we would have been unaware but with CCP their system picked it up for us (even eBay did not know).”

Nicola

Widdle Gifts
rev-fitgft

“Excellent product and first class service from Cloud Commerce Pro. The software has revolutionised our dispatch system, which has created valuable time to concentrate on other growth areas of the business.”

Martin

Fitting Gifts
rev-snh

“If you are looking to integrate your selling channels, this is the system for you! We had been looking for a while to streamline our business and to be honest were a bit daunted by the amount of companies out there and work involved but we need not have worried! CC Pro are a great company to work with, the support has been fantastic, from remote help, to our constant queries via telephone they have been so patient. The system has saved our warehouse staff so much time and we are saving money by having correct stock levels at all times. Thoroughly recommend!”

Anthony

SNH UK
rev-misupp

“Since putting Cloud Commerce in we have decided to integrate more and use their system to process our trade orders Our point of contact at the company, Rosie has been fantastic throughout all our dealings and I can’t recommend them enough. In fact since putting Cloud Commerce in we have decided to integrate more and use their system to process our trade orders which we were initially going to keep in Sage. This will again speed up and automate more of our processes.”

Alex Ingham

MI Supplies
rev-mah

“Every process is now quicker and some we no longer have to do. We used to have to keep a spreadsheet for our stock control and if one or two orders were missed would cause issues, not to mention keeping our sales channels up to date. Now we can concentrate on other areas as our stock is automatically kept up to date and the sales channels are updated. We did look at other cheaper systems without dedicated account management support and are so glad we opted for CCP's system. Some other systems work on a ticket basis but our Account Manager, Mark Johnson is just at the end of the phone whenever we have a question. I now value the folks at CCP an integral part of our own team and feel they are really helping us move the business forward. We have no hesitation in recommending Cloud Commerce Pro: the system itself is excellent and has exceeded our expectations.”

Neal & Louise

Mad About Horror
rev-quiltb

“We have been with CCP since mid 2016, since then we have slowly began utilising more of the features they have to offer. As an online business selling through a multitude of channels / platforms we find CCPs product mapping and inventory management system essential, saving hours of work a day.”

Jake

Quilted Bear
rev-floordir

“Before signing up to Cloud Commerce Pro, we had several questions regarding the stock control and how it functioned, due to the complexity of the products we sell. They went above and beyond and even invited us down to their offices to discuss the system in greater detail to ensure that it would be a fit for our business. We have a very complex shipping set up, we use 5 different couriers, due to the wide range of product sizes we stock, but with the help of Stuart from the shipping team, the set up was a breeze and the rules worked perfectly.”

George

Flooring Direct
rev-sweet

“The support team have spent a lot of time guiding us through using the system to despatch and helping sort out any issues we have with our data. What we have implemented so far has definitely benefited us as a business and we are continuing to use additional parts of the system all the time. Very happy customer :)”

Kay

Sweet Addicts (Groceries2Go)
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