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Amazon Order Management

Manage Amazon orders, effortlessly list and sell products by either creating new, or joining existing listings automatically. And gain an advantage when competing for the ‘Buy Box’ with our re-pricing tool - using rules to decrease and increase the price.

Amazon Integration for Stock Control and Inventory Management

With more and more competition on Amazon, sellers need to have the best tools and resources to enable them to simply list products and manage orders efficiently, while being price competitive and responding to support queries as quickly as possible.

Cloud Commerce Pro can help you instantly list products on Amazon and across multiple channels in one click, or to automatically join existing listings. Save hours on repetitive tasks allowing you to spend time improving your feedback and growing sales.

Amazon Integration Features

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    Listing Products

    List items on Amazon with minimum effort in multiple languages and countries, automatically joining existing listings.

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    Despatch

    Manage all orders from Amazon or other marketplaces and channels in one despatch queue for quick order processing.

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    Amazon Re-pricer

    Increase your buy box exposure by automatically reducing/increasing your price, compared to competition to offer the best price.

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    Message Centre

    Manage all your incoming sales and support emails from one inbox - pre-identified and ordered for a quick response.

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    Stock Control

    Manage your inventory across multiple Amazon accounts and marketplaces, with the ability to add or remove listings based on stock levels.

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    Amazon FBA

    Whether you are fulfilling orders or through FBA, or both, our system can manage the orders and update and report on stock levels.

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    Create Profiles

    Our ‘Profiles’ tool allows you to classify your products based on a set of rules to fit each marketplaces specifications, for quick listing.

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    Reporting

    Gain access to a dashboard of reports including sales, stock control, Amazon FBA, financial and returns reports.

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How can all your products stay price competitive on Amazon?

Why list your products on Amazon?

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Active Amazon Accounts

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Amazon Prime Users

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Amazon Sales via Mobile
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List your products on Amazon in one click using ‘Profiles’

Many businesses selling across multiple channels and marketplaces, can quickly become overwhelmed by the number of product listings to manage and maintain. Cloud Commerce Pro offers a system to remove a lot of the time consuming and often repetitive work of listing products on multiple accounts.

This is through the creation of ‘Profiles’ that allows our customers the flexibility to train the system into recognising products and product types, which then dynamically updates certain attributers to match the specifications of the marketplace where the product is to be listed.

  • Set Amazon Product Type
  • Assign the Shopping Services & Template
  • Create Dynamic Title/Description from Product Attributes
  • Set Primary and Secondary Browse Nodes
  • Select the Amazon Theme
  • Create Dynamic Barcodes
  • Create Dynamic SKUs
  • Set Generic Amazon Option

Manage emails from customers in one Message Centre

Responding promptly to customer queries and complaints can directly affect customer satisfaction and whether they leave a negative review. Research suggests, messages responded to within 24hrs receive 50% less negative reviews.

Seller reviews not only have a huge impact on driving sales but whether a seller can reach the “Buy Box” in Amazon. In order to succeed as a seller on Amazon, it is vital that you regard customer “contact response times” (CRT) as a priority.

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    Aggregate all in-bound emails for eBay, Amazon and ecommerce websites into one message centre.
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    Emails are automatically identified from the sales channels, where the order was placed.
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    Messages are tracked and prioritised in order of last response time, with alerts and messages showing reply times.
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    All communications are documented by the system and attached to the customers CRM record.
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    All emails are directly sent to the customer and marked as replied in the linked marketplace channel.
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    Create templates for replying to typical support queries, to help speed up response times and reduce work load.

Why choose Cloud Commerce Pro?

We feel the success of our customers has a direct impact on the success of our own business. We want to see you exceed as we do ourselves, so aim to deliver exceptional world-wide growth as well as alleviating the administrative and managerial headaches of trading across multiple channels.

  • Our unique on-boarding approach offers an onsite ecommerce consultation with advice and training.
  • We understand your key challenges as a business, to offer tailored advice in achieving your goals.
  • We will create an implementation / migration project plan, to set targets and expectations from the start
  • Speak to real human beings! No raising tickets, no impossible help-guides - our support is pro-active, dedicated & hard working.
  • We actively encourage our customers to come and visit us whenever they wish. We have a transparent open door policy.
  • We have a wealth of experience in retail, ecommerce and professional design and marketing services.

Don’t just take our word for it…

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The Challenge

As 2Squared grew from managing retail outfits and moved into wholesaling, theirs needs also grew exponentially. Because of this, 2Squared approached Cloud Commerce Pro to help them overcome many new obstacles that come with an expanding operation.

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Luke Hudson
2Squared Agency
“Just having that ability to pick the phone up and speak to a localised member of the team, and perhaps even one of the developers to help you resolve your issue has been a massive part of the reason why we stuck with Cloud Commerce for the last five years.”

Our Customer Reviews

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“Cloud Commerce Pro Ecommerce solutions have been instrumental in our growth and success across multiple UK and international sales platforms. Their constant development ethos is pushing them in front of the competition and expanding our market advantage.”

Charlotte Murrey

Run Charlie

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rev-2sq2

“Just having that ability to pick the phone up and speak to a localised member of the team, and perhaps even one of the developers to help you resolve your issue has been a massive part of the reason why we stuck with Cloud Commerce for the last five years.”

Luke Hudson

Two-Squared Agency

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rev-cosy2

“Every time we call the support team they are quick to help out and always get back to you either the same or next day if unavailable. I would definitely recommend CCP to any business large or small who is looking for this type of system.”

Jamie Agar

The Cosy Bedding Company

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“Would highly recommend Cloud Commerce Pro to any online businesses that are looking to expend/save time and automate more of their daily needs.”

Mike Mayor

Earache Records

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“Cloud Commerce Pro software has had a positive impact on our business... and you do not need to be an IT expert! Besides the software and reports, their customer service is truly world class... backed by a very patient training team who empower you with all the knowledge you need about the system!”

Ravi

Topdoors.co.uk

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“I would recommend anyone to get in touch with CCP to see what they can offer. We are saving so much time using CCP and couldn't thank them enough not just for the system but for the service as well.”

Nikki Ineson

Chilli Wizards

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