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Amazon Order Management Solutions

  • Effortlessly list and sell products, joining existing listings or creating new listings automatically.
  • Manage orders and synchronise stock across Amazon and other sales channels.
  • Win the Buy Box battle more often with our Repricer tool.

Amazon Integration for Stock Control & Inventory Management

The competition on Amazon is fierce. Sellers need to set themselves apart.

  • Respond to support queries as quickly as possible
  • Manage and process orders
  • Ship orders fast (even if not on Prime)
  • Stay price competitive
  • Maintain stock levels

Cloud Commerce Pro allows you to instantly list products on Amazon and other channels in one click. We provide the tools you need to save hours on repetitive tasks. Instead, you can focus your time on increasing your sales and growing your market.

Benefits of Amazon Order Management

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    Listing Products

    List products with minimum effort across multiple countries, automatically joining existing listings by ASIN

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    Amazon Repricer

    Our algorithmic repricer adjusts your product prices to give you the best combination of price and buy box exposure

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    Fulfilment By Amazon (FBA)

    Our system can manage orders, update stock levels, and generate purchase orders for FBA, seller fulfilment, and for combinations of both.

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    Despatch

    Manage orders from Amazon and other sales channels in a single order queue. Quick processing and reduced risk of error.

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    Stock Control

    Keep your inventory accurate across multiple Amazon accounts and marketplaces. Add or remove listings based off stock levels.

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    Message Centre

    Set up autoresponses and configure alerts so your customers receive responses quickly. Improve your Amazon customer support metrics.

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How can all your products stay price competitive on Amazon?

List Products in One Click Using Profiles

How many product listings do you have to manage for your business? Our Profiles system takes out a lot of the time consuming, repetitive work involved in listing products across multiple channels.

You’re given the tools to train our system to recognise products and product types. Cloud Commerce Pro will then dynamically update key attributes. This allows you to propagate product listings across marketplaces, automatically updated to match required specifications.

Manage emails from customers in one Message Centre

Responding promptly to customer queries and complaints can directly affect customer satisfaction and whether they leave a negative review. Research suggests, messages responded to within 24hrs receive 50% less negative reviews.

Seller reviews not only have a huge impact on driving sales but whether a seller can reach the “Buy Box” in Amazon. In order to succeed as a seller on Amazon, it is vital that you regard customer “contact response times” (CRT) as a priority.

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    Aggregate all in-bound emails for eBay, Amazon and ecommerce websites into one message centre.
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    Emails are automatically identified from the sales channels, where the order was placed.
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    Messages are tracked and prioritised in order of last response time, with alerts and messages showing reply times.
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    All communications are documented by the system and attached to the customers CRM record.
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    All emails are directly sent to the customer and marked as replied in the linked marketplace channel.
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    Create templates for replying to typical support queries, to help speed up response times and reduce work load.

Why choose Cloud Commerce Pro?

We feel the success of our customers has a direct impact on the success of our own business. We want to see you exceed as we do ourselves, so aim to deliver exceptional world-wide growth as well as alleviating the administrative and managerial headaches of trading across multiple channels.

  • Our unique on-boarding approach offers an onsite ecommerce consultation with advice and training.
  • We understand your key challenges as a business, to offer tailored advice in achieving your goals.
  • We will create an implementation / migration project plan, to set targets and expectations from the start
  • Speak to real human beings! No raising tickets, no impossible help-guides - our support is pro-active, dedicated & hard working.
  • We actively encourage our customers to come and visit us whenever they wish. We have a transparent open door policy.
  • We have a wealth of experience in retail, ecommerce and professional design and marketing services.

Don’t just take our word for it…

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The Challenge

As 2Squared grew from managing retail outfits and moved into wholesaling, theirs needs also grew exponentially. Because of this, 2Squared approached Cloud Commerce Pro to help them overcome many new obstacles that come with an expanding operation.

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Luke Hudson
2Squared Agency
“Just having that ability to pick the phone up and speak to a localised member of the team, and perhaps even one of the developers to help you resolve your issue has been a massive part of the reason why we stuck with Cloud Commerce for the last five years.”

Our Customer Reviews

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“Cloud Commerce Pro Ecommerce solutions have been instrumental in our growth and success across multiple UK and international sales platforms. Their constant development ethos is pushing them in front of the competition and expanding our market advantage.”

Charlotte Murrey

Run Charlie

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“Just having that ability to pick the phone up and speak to a localised member of the team, and perhaps even one of the developers to help you resolve your issue has been a massive part of the reason why we stuck with Cloud Commerce for the last five years.”

Luke Hudson

Two-Squared Agency

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“Every time we call the support team they are quick to help out and always get back to you either the same or next day if unavailable. I would definitely recommend CCP to any business large or small who is looking for this type of system.”

Jamie Agar

The Cosy Bedding Company

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“Would highly recommend Cloud Commerce Pro to any online businesses that are looking to expend/save time and automate more of their daily needs.”

Mike Mayor

Earache Records

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“Cloud Commerce Pro software has had a positive impact on our business... and you do not need to be an IT expert! Besides the software and reports, their customer service is truly world class... backed by a very patient training team who empower you with all the knowledge you need about the system!”

Ravi

Topdoors.co.uk

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“I would recommend anyone to get in touch with CCP to see what they can offer. We are saving so much time using CCP and couldn't thank them enough not just for the system but for the service as well.”

Nikki Ineson

Chilli Wizards

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“They took care of everything including getting all my printers set up etc. I think the thing I like the most is that they have enough staff that there is always someone on hand to help with queries. If my printer is jammed and I've got to get orders out I need help now, not help tomorrow! And they've never let me down. I can't believe now that I used to waste so much time messing around with spreadsheets and Royal Mail Click And Drop. I could never go back!”

Guy

Vapester
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“[We needed a] complete system for inventory, accounting, and stock control across our eBay, Amazon and webstores. With help / guidance throughout from their project managers and the support staff this was made easier, with specialist individuals for everything. After recently having our eBay account hacked, we found without CCP, we would have been unaware but with CCP their system picked it up for us (even eBay did not know).”

Nicola

Widdle Gifts
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“Excellent product and first class service from Cloud Commerce Pro. The software has revolutionised our dispatch system, which has created valuable time to concentrate on other growth areas of the business.”

Martin

Fitting Gifts
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“If you are looking to integrate your selling channels, this is the system for you! We had been looking for a while to streamline our business and to be honest were a bit daunted by the amount of companies out there and work involved but we need not have worried! CC Pro are a great company to work with, the support has been fantastic, from remote help, to our constant queries via telephone they have been so patient. The system has saved our warehouse staff so much time and we are saving money by having correct stock levels at all times. Thoroughly recommend!”

Anthony

SNH UK
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“Since putting Cloud Commerce in we have decided to integrate more and use their system to process our trade orders Our point of contact at the company, Rosie has been fantastic throughout all our dealings and I can’t recommend them enough. In fact since putting Cloud Commerce in we have decided to integrate more and use their system to process our trade orders which we were initially going to keep in Sage. This will again speed up and automate more of our processes.”

Alex Ingham

MI Supplies
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“Every process is now quicker and some we no longer have to do. We used to have to keep a spreadsheet for our stock control and if one or two orders were missed would cause issues, not to mention keeping our sales channels up to date. Now we can concentrate on other areas as our stock is automatically kept up to date and the sales channels are updated. We did look at other cheaper systems without dedicated account management support and are so glad we opted for CCP's system. Some other systems work on a ticket basis but our Account Manager, Mark Johnson is just at the end of the phone whenever we have a question. I now value the folks at CCP an integral part of our own team and feel they are really helping us move the business forward. We have no hesitation in recommending Cloud Commerce Pro: the system itself is excellent and has exceeded our expectations.”

Neal & Louise

Mad About Horror
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“We have been with CCP since mid 2016, since then we have slowly began utilising more of the features they have to offer. As an online business selling through a multitude of channels / platforms we find CCPs product mapping and inventory management system essential, saving hours of work a day.”

Jake

Quilted Bear
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“Before signing up to Cloud Commerce Pro, we had several questions regarding the stock control and how it functioned, due to the complexity of the products we sell. They went above and beyond and even invited us down to their offices to discuss the system in greater detail to ensure that it would be a fit for our business. We have a very complex shipping set up, we use 5 different couriers, due to the wide range of product sizes we stock, but with the help of Stuart from the shipping team, the set up was a breeze and the rules worked perfectly.”

George

Flooring Direct
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“The support team have spent a lot of time guiding us through using the system to despatch and helping sort out any issues we have with our data. What we have implemented so far has definitely benefited us as a business and we are continuing to use additional parts of the system all the time. Very happy customer :)”

Kay

Sweet Addicts (Groceries2Go)