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Add Attachments to Supplier Purchase Orders

We are pleased to announce a new feature on the supplier order section of Cloud Commerce Pro. You can now add attachments to your supplier orders.  Any type of attachment is acceptable so you may find it useful to add copies of invoices from suppliers or perhaps a scan of a payment receipt.  We are…

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Preparing for Brexit: Shipping to Europe

We won’t pretend we’re certain whether a deal will be made, whether we’ll leave with no deal, or even whether there might be another postponement. But there are still a few things we know for sure. And there are some essential steps in preparing for Brexit, if you’re shipping to Europe. Leaving the Single Market…

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Sell Your Products on La Redoute

Get ready to sell on La Redoute with full order management support from Cloud Commerce Pro.

If you sell homeware, clothing, jewellery or accessories you’re probably already aware of La Redoute. One of the rare brick & mortar retailers to also become a major player in eCommerce, La Redoute is originally French but now operates in twenty-six countries. La Redoute don’t have to be a competitor, though – they operate as…

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Cloud Commerce Pro now supports La Redoute

With immediate effect, we are pleased to announce the general availability of the La Redoute marketplace in Cloud Commerce Pro. La Redoute is one of France’s largest marketplaces for clothing, fashion, accessories, shoes and homeware. If you have an account with La Redoute or are considering one its worth noting that there are some specific…

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Introducing Loyalty Points to Cloud Commerce Pro

Today we are pleased to announce a new feature to Cloud Commerce Pro.  We are rolling out a feature called Loyalty Points which allows you to set points which can be earned and spent by your customers when they make purchases.  Eventually, these points will be able to be earned across all channels, but right…

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The eCommerce Retail Guide to Problem-Free Christmas Sales

Now's the time to start preparing if you want problem-free Christmas sales as an eCommerce retailer. We take you through the big problems and their solutions.

The August bank holiday is in the history books, and as families finish up their back to school shopping, B2C retailers prepare for the next big sales surge. For most companies, that’s Christmas – but while shoppers may think in terms of the Christmas rush, retailers can’t. Getting ready for Christmas sales – and for…

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Amazon Personally Identifiable Information Policy

Cloud Commerce Pro adds new, Amazon compatible personally identifying information policy

As part of the global move to protect personal information, Amazon updated their Personally Identifiable Information (PII) policy earlier this year. With changes having had time to take effect, they’re now requiring third parties to comply. That includes Amazon Sellers like many of our customers, and it includes us as a software integrator and all…

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The Order Fulfilment Process

A fully manual order fulfilment process is slower and more error prone

Order fulfilment takes in all steps from receiving an order to the order arriving at the customer’s specified address. When you’re trying to improve your POP (Perfect Order Percentage), after you’ve gone through our basic recommendations, it’s worth breaking down your order fulfilment process into each step. Be as thorough and precise as possible. Your…

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Rate of Sale Report Improvement – View by SKU

An often requested improvement to the very popular Cloud Commerce Pro Rate of Sale Report has been released today. Previously when the rate of sale report returned your results it would group your products into the ranges as they are designated in CCP.  In addition, it would calculate the total remaining items across the range against…

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How can I Improve My Order Fulfilment?

Don't strain your fulfilment team; automation is one of the best ways to improve order fulfilment.

One half of an eCommerce company’s business is making sales. The other half is fulfilling them – and you can’t make a profit until fulfilment is finished. Any techniques or tools that will help you improve order fulfilment are worth their weight in gold – at least over the long term. A key way to…

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Enterprise Order Fulfilment: Pallet Shipping Management

Pallet shipping management is an essential for enterprise-scale manufacturers and retailers.

What do you do when your typical shipments are big enough that couriers aren’t cost effective tools? You move on to pallet shipping. Maybe you develop a delivery team to go with your shipping team, or maybe you contract hauliers. Either way, you’re shipping at a volume where one lost package can be an expensive…

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How Can I Improve My Shipping Process?

Warehouse employees and businesses boy benefit from finding ways to improve your shipping process

When selling physical inventory online (or by mail order, for those businesses still making that work), we tend to focus on the problems that take place inside the business itself. We should absolutely be fixing those problems – but there’s another question we don’t ask ourselves enough. “How Can I Improve my Shipping Process?” When…

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Our Customer Reviews

rev-runc2

“Cloud Commerce Pro Ecommerce solutions have been instrumental in our growth and success across multiple UK and international sales platforms. Their constant development ethos is pushing them in front of the competition and expanding our market advantage.”

Charlotte Murrey

Run Charlie

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rev-2sq2

“Just having that ability to pick the phone up and speak to a localised member of the team, and perhaps even one of the developers to help you resolve your issue has been a massive part of the reason why we stuck with Cloud Commerce for the last five years.”

Luke Hudson

Two-Squared Agency

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rev-cosy2

“Every time we call the support team they are quick to help out and always get back to you either the same or next day if unavailable. I would definitely recommend CCP to any business large or small who is looking for this type of system.”

Jamie Agar

The Cosy Bedding Company

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rev-eara2

“Would highly recommend Cloud Commerce Pro to any online businesses that are looking to expend/save time and automate more of their daily needs.”

Mike Mayor

Earache Records

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rev-topd2

“Cloud Commerce Pro software has had a positive impact on our business... and you do not need to be an IT expert! Besides the software and reports, their customer service is truly world class... backed by a very patient training team who empower you with all the knowledge you need about the system!”

Ravi

Topdoors.co.uk

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rev-chil2

“I would recommend anyone to get in touch with CCP to see what they can offer. We are saving so much time using CCP and couldn't thank them enough not just for the system but for the service as well.”

Nikki Ineson

Chilli Wizards

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rev-vapest

“They took care of everything including getting all my printers set up etc. I think the thing I like the most is that they have enough staff that there is always someone on hand to help with queries. If my printer is jammed and I've got to get orders out I need help now, not help tomorrow! And they've never let me down. I can't believe now that I used to waste so much time messing around with spreadsheets and Royal Mail Click And Drop. I could never go back!”

Guy

Vapester
rev-widdle

“[We needed a] complete system for inventory, accounting, and stock control across our eBay, Amazon and webstores. With help / guidance throughout from their project managers and the support staff this was made easier, with specialist individuals for everything. After recently having our eBay account hacked, we found without CCP, we would have been unaware but with CCP their system picked it up for us (even eBay did not know).”

Nicola

Widdle Gifts
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“Excellent product and first class service from Cloud Commerce Pro. The software has revolutionised our dispatch system, which has created valuable time to concentrate on other growth areas of the business.”

Martin

Fitting Gifts
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“If you are looking to integrate your selling channels, this is the system for you! We had been looking for a while to streamline our business and to be honest were a bit daunted by the amount of companies out there and work involved but we need not have worried! CC Pro are a great company to work with, the support has been fantastic, from remote help, to our constant queries via telephone they have been so patient. The system has saved our warehouse staff so much time and we are saving money by having correct stock levels at all times. Thoroughly recommend!”

Anthony

SNH UK
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“Since putting Cloud Commerce in we have decided to integrate more and use their system to process our trade orders Our point of contact at the company, Rosie has been fantastic throughout all our dealings and I can’t recommend them enough. In fact since putting Cloud Commerce in we have decided to integrate more and use their system to process our trade orders which we were initially going to keep in Sage. This will again speed up and automate more of our processes.”

Alex Ingham

MI Supplies
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“Every process is now quicker and some we no longer have to do. We used to have to keep a spreadsheet for our stock control and if one or two orders were missed would cause issues, not to mention keeping our sales channels up to date. Now we can concentrate on other areas as our stock is automatically kept up to date and the sales channels are updated. We did look at other cheaper systems without dedicated account management support and are so glad we opted for CCP's system. Some other systems work on a ticket basis but our Account Manager, Mark Johnson is just at the end of the phone whenever we have a question. I now value the folks at CCP an integral part of our own team and feel they are really helping us move the business forward. We have no hesitation in recommending Cloud Commerce Pro: the system itself is excellent and has exceeded our expectations.”

Neal & Louise

Mad About Horror
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“We have been with CCP since mid 2016, since then we have slowly began utilising more of the features they have to offer. As an online business selling through a multitude of channels / platforms we find CCPs product mapping and inventory management system essential, saving hours of work a day.”

Jake

Quilted Bear
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“Before signing up to Cloud Commerce Pro, we had several questions regarding the stock control and how it functioned, due to the complexity of the products we sell. They went above and beyond and even invited us down to their offices to discuss the system in greater detail to ensure that it would be a fit for our business. We have a very complex shipping set up, we use 5 different couriers, due to the wide range of product sizes we stock, but with the help of Stuart from the shipping team, the set up was a breeze and the rules worked perfectly.”

George

Flooring Direct
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“The support team have spent a lot of time guiding us through using the system to despatch and helping sort out any issues we have with our data. What we have implemented so far has definitely benefited us as a business and we are continuing to use additional parts of the system all the time. Very happy customer :)”

Kay

Sweet Addicts (Groceries2Go)
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