Request an

or Call

01524 230 252

Posts by Admin

Amazon Personally Identifiable Information Policy

Cloud Commerce Pro adds new, Amazon compatible personally identifying information policy

As part of the global move to protect personal information, Amazon updated their Personally Identifiable Information (PII) policy earlier this year. With changes having had time to take effect, they’re now requiring third parties to comply. That includes Amazon Sellers like many of our customers, and it includes us as a software integrator and all…

Read More

The Order Fulfilment Process

A fully manual order fulfilment process is slower and more error prone

Order fulfilment takes in all steps from receiving an order to the order arriving at the customer’s specified address. When you’re trying to improve your POP (Perfect Order Percentage), after you’ve gone through our basic recommendations, it’s worth breaking down your order fulfilment process into each step. Be as thorough and precise as possible. Your…

Read More

Rate of Sale Report Improvement – View by SKU

An often requested improvement to the very popular Cloud Commerce Pro Rate of Sale Report has been released today. Previously when the rate of sale report returned your results it would group your products into the ranges as they are designated in CCP.  In addition, it would calculate the total remaining items across the range against…

Read More

How can I Improve My Order Fulfilment?

Don't strain your fulfilment team; automation is one of the best ways to improve order fulfilment.

One half of an eCommerce company’s business is making sales. The other half is fulfilling them – and you can’t make a profit until fulfilment is finished. Any techniques or tools that will help you improve order fulfilment are worth their weight in gold – at least over the long term. A key way to…

Read More

Enterprise Order Fulfilment: Pallet Shipping Management

Pallet shipping management is an essential for enterprise-scale manufacturers and retailers.

What do you do when your typical shipments are big enough that couriers aren’t cost effective tools? You move on to pallet shipping. Maybe you develop a delivery team to go with your shipping team, or maybe you contract hauliers. Either way, you’re shipping at a volume where one lost package can be an expensive…

Read More

How Can I Improve My Shipping Process?

Warehouse employees and businesses boy benefit from finding ways to improve your shipping process

When selling physical inventory online (or by mail order, for those businesses still making that work), we tend to focus on the problems that take place inside the business itself. We should absolutely be fixing those problems – but there’s another question we don’t ask ourselves enough. “How Can I Improve my Shipping Process?” When…

Read More

Four Order Management Mistakes Not to Make

Order management mistakes can bring down your business. Here are four mistakes not to make.

Order management is the lifeblood of eCommerce businesses. If you can’t process orders accurately, you can’t make money. If you can’t do it efficiently, you can’t turn a profit. As your company grows, you’ll process more and more orders. The more you handle, the more likely it is that some of them will have problems.…

Read More

Weekly eCommerce News Round-Up: 20-26 July

Amazon's Profit Falls Short of Forecasts

Internal and external disruptions and problems for major brands mark most of this week’s biggest eCommerce headlines. What might you need to know to make the right business moves in the rest of Q3 2019? Amazon Profit Rises, But Misses Forecasts US DOJ Joins EU in Amazon Investigations Are Sports Direct in More Trouble than…

Read More

Amazon VAT Calculation Service

Customers selling on Amazon will soon be able to access the free Amazon VAT Calculation Service (VCS). Cloud Commerce Pro has been invited to work as an early partner with Amazon in rolling out this service due to our Amazon integration. It will be included as an option in your Cloud Commerce Pro account in…

Read More

Weekly eCommerce News Round-Up 13-19 July 2019

Ex-Google whistleblower launches a non-profit to support tech insiders

Following Prime Day at the beginning of the week, many businesses are announcing their preparations for the future. Our top headlines include: Amazon Antitrust Investigation Launched by EU Asos Restructure Amid Profit Warnings Ex-Google Worker Creates ‘Whistleblower Non-Profit’ DHL Prepare for Christmas with Courier Surcharge Facebook Promises to Make Libra Acceptable to Regulators Dr Martens…

Read More

Shipment History and One Click Dispatch Improvements

We are pleased to announce two changes to dispatch related features. Firstly we have added a new button to the Shipments History page in the dispatch queue. This allows you to look at the shipment history as before but now include products that were shipped in the view and print outs. In addition, we have…

Read More

AmazonWatch: Prime Day Magnifies Amazon Counterfeiting Issues

A row of watches for sale by the side of the road says counterfeit. But Amazon Prime Day counterfeiting is a bigger-scale problem.

Regular readers of this blog will know we’ve followed Amazon’s Project Zero push to reduce counterfeiting and scamming among the dubious end of Amazon Sellers. Amazon really has two key advantages (perhaps three) as a marketplace: It has a good reputation as a place to shop You can find almost anything there The third is…

Read More

Our Customer Reviews

rev-runc2

“Cloud Commerce Pro Ecommerce solutions have been instrumental in our growth and success across multiple UK and international sales platforms. Their constant development ethos is pushing them in front of the competition and expanding our market advantage.”

Charlotte Murrey

Run Charlie

More Here

rev-2sq2

“Just having that ability to pick the phone up and speak to a localised member of the team, and perhaps even one of the developers to help you resolve your issue has been a massive part of the reason why we stuck with Cloud Commerce for the last five years.”

Luke Hudson

Two-Squared Agency

More Here

rev-cosy2

“Every time we call the support team they are quick to help out and always get back to you either the same or next day if unavailable. I would definitely recommend CCP to any business large or small who is looking for this type of system.”

Jamie Agar

The Cosy Bedding Company

More Here

rev-eara2

“Would highly recommend Cloud Commerce Pro to any online businesses that are looking to expend/save time and automate more of their daily needs.”

Mike Mayor

Earache Records

More Here

rev-topd2

“Cloud Commerce Pro software has had a positive impact on our business... and you do not need to be an IT expert! Besides the software and reports, their customer service is truly world class... backed by a very patient training team who empower you with all the knowledge you need about the system!”

Ravi

Topdoors.co.uk

More Here

rev-chil2

“I would recommend anyone to get in touch with CCP to see what they can offer. We are saving so much time using CCP and couldn't thank them enough not just for the system but for the service as well.”

Nikki Ineson

Chilli Wizards

More Here

rev-vapest

“They took care of everything including getting all my printers set up etc. I think the thing I like the most is that they have enough staff that there is always someone on hand to help with queries. If my printer is jammed and I've got to get orders out I need help now, not help tomorrow! And they've never let me down. I can't believe now that I used to waste so much time messing around with spreadsheets and Royal Mail Click And Drop. I could never go back!”

Guy

Vapester
rev-widdle

“[We needed a] complete system for inventory, accounting, and stock control across our eBay, Amazon and webstores. With help / guidance throughout from their project managers and the support staff this was made easier, with specialist individuals for everything. After recently having our eBay account hacked, we found without CCP, we would have been unaware but with CCP their system picked it up for us (even eBay did not know).”

Nicola

Widdle Gifts
rev-fitgft

“Excellent product and first class service from Cloud Commerce Pro. The software has revolutionised our dispatch system, which has created valuable time to concentrate on other growth areas of the business.”

Martin

Fitting Gifts
rev-snh

“If you are looking to integrate your selling channels, this is the system for you! We had been looking for a while to streamline our business and to be honest were a bit daunted by the amount of companies out there and work involved but we need not have worried! CC Pro are a great company to work with, the support has been fantastic, from remote help, to our constant queries via telephone they have been so patient. The system has saved our warehouse staff so much time and we are saving money by having correct stock levels at all times. Thoroughly recommend!”

Anthony

SNH UK
rev-misupp

“Since putting Cloud Commerce in we have decided to integrate more and use their system to process our trade orders Our point of contact at the company, Rosie has been fantastic throughout all our dealings and I can’t recommend them enough. In fact since putting Cloud Commerce in we have decided to integrate more and use their system to process our trade orders which we were initially going to keep in Sage. This will again speed up and automate more of our processes.”

Alex Ingham

MI Supplies
rev-mah

“Every process is now quicker and some we no longer have to do. We used to have to keep a spreadsheet for our stock control and if one or two orders were missed would cause issues, not to mention keeping our sales channels up to date. Now we can concentrate on other areas as our stock is automatically kept up to date and the sales channels are updated. We did look at other cheaper systems without dedicated account management support and are so glad we opted for CCP's system. Some other systems work on a ticket basis but our Account Manager, Mark Johnson is just at the end of the phone whenever we have a question. I now value the folks at CCP an integral part of our own team and feel they are really helping us move the business forward. We have no hesitation in recommending Cloud Commerce Pro: the system itself is excellent and has exceeded our expectations.”

Neal & Louise

Mad About Horror
rev-quiltb

“We have been with CCP since mid 2016, since then we have slowly began utilising more of the features they have to offer. As an online business selling through a multitude of channels / platforms we find CCPs product mapping and inventory management system essential, saving hours of work a day.”

Jake

Quilted Bear
rev-floordir

“Before signing up to Cloud Commerce Pro, we had several questions regarding the stock control and how it functioned, due to the complexity of the products we sell. They went above and beyond and even invited us down to their offices to discuss the system in greater detail to ensure that it would be a fit for our business. We have a very complex shipping set up, we use 5 different couriers, due to the wide range of product sizes we stock, but with the help of Stuart from the shipping team, the set up was a breeze and the rules worked perfectly.”

George

Flooring Direct
rev-sweet

“The support team have spent a lot of time guiding us through using the system to despatch and helping sort out any issues we have with our data. What we have implemented so far has definitely benefited us as a business and we are continuing to use additional parts of the system all the time. Very happy customer :)”

Kay

Sweet Addicts (Groceries2Go)