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Integrating Despatch Bay Courier Information

This guide will walk you through the process of setting up Despatch Bay with Cloud Commerce Pro.

1. Configuration

1. Configuration

 

Get started by clicking “Configuration” in the top right of the Admin Centre.

 

2. Options

2. Options

 

The options menu will open on the top left of the screen. The menu is collapsible, so if you do not see it, hover the mouse over that area of the screen and it will appear.

Click “Couriers” to continue.

 

3. Couriers

3. Couriers

 

The couriers screen contains various bits of status information about all the couriers that Cloud Commerce Pro currently integrates with.

1. A green tick next to a courier shows that it is currently active on your account.

2. This check list shows various features and requirements of the supported couriers, so you can easily compare them and know which courier is suited for what job.

 

4. Configure Couriers

4. Configure Couriers

 

Hover the mouse over “Accounts” to see the accounts drop down.

 

5. Add / Edit Accounts

5. Add / Edit Accounts

 

1. Existing accounts will show here. Clicking them will allow you to edit them.

2. To add a new account for the selected courier, click here.

 

6. Despatch Bay

6. Despatch Bay

 

You will need to speak to your account manager at Despatch Bay for this information.

Despatch Bay integrates with:

DX

Royal Mail

Parcel Force Worldwide

Yodel

DHL

Check which of these you intend to use in order to setup the integration correctly.

It is important to note that Despatch Bay charges you for every label obtained. It is not wise to test too much when setting up.

When you have all the details filled in correctly, be sure to set the boxes at the top to “Active” and “Live”.

 

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