This guide will walk you through the process of setting up DHL with Cloud Commerce Pro.
Get started by clicking “Configuration” in the top right of the Admin Centre.
The options menu will open on the top left of the screen. The menu is collapsible, so if you do not see it, hover the mouse over that area of the screen and it will appear.
Click “Couriers” to continue.
The couriers screen contains various bits of status information about all the couriers that Cloud Commerce Pro currently integrates with.
1. A green tick next to a courier shows that it is currently active on your account.
2. This check list shows various features and requirements of the supported couriers, so you can easily compare them and know which courier is suited for what job.
4. Configure Couriers
Hover the mouse over “Accounts” to see the accounts drop down.
5. Add / Edit Accounts
1. Existing accounts will show here. Clicking them will allow you to edit them.
2. To add a new account for the selected courier, click here.
To verify DHL we need to send off a sample pack of service calls and responses to DHL, which involves getting shipments to go through to five valid addresses with 5 different services.
Speak to your project manager at Cloud Commerce Pro to organise this process. They will work with you and your account manager at DHL to ensure everything works correctly.
When you have all the details filled in correctly, be sure to set the boxes at the top to “Active” and “Live”.