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Settings and Configuration

Configuring & Using The Message Centre

This guide will take you through the process of setting up and using the Cloud Commerce Pro message centre. Message Centre allows you to have ...

Configuring Outgoing Email With The SMTP Server

This guide will show you how to configure your outgoing emails with the SMTP server at Cloud Commerce Pro. 1. Configuration Click "Configuration" to continue. ...

Configuring Stock Level Alerts

In CCP, you can set up global and individual Stock Alerts which you will automatically receive via email when product levels go below a set ...

Creating and Editing Shipping Rules

Creating and Editing Shipping Rules Shipping Rules are automated shipping profiles in Cloud Commerce Pro that make decisions based on your business rules to decide ...

Customer Statements

1. Create Template for Statement Log into your CCP Admin Centre then go to: Config > Letters > Template Editor > NEW. The template can be ...

Exporting Customers

You can easily export your customer base in CSV format to use within your own spreadsheet package. To do this: 1. Go to Customer List ...

Generic Order Importer

Cloud Commerce Pro already integrates with all the major shopping channels and many website e-commerce packages and for the ones that we don't, you can ...

How To Connect To The Remote Printing Service

Installing The Print Watch Application & Getting Started The Cloud Commerce Pro Remote Printing Service is an effective and efficient way to automate your printing ...

Importing Customer Details

You can easily import all your customers' information to use within Cloud Commerce Pro. To do this: 1. Get the Template file First you'll need ...

Integrating APC Overnight Courier Information

This guide will walk you through the process of setting up APC Overnight with Cloud Commerce Pro. 1. Configuration   Get started by clicking "Configuration" ...

Integrating Despatch Bay Courier Information

This guide will walk you through the process of setting up Despatch Bay with Cloud Commerce Pro. 1. Configuration   Get started by clicking "Configuration" ...

Integrating DHL Courier Information

This guide will walk you through the process of setting up DHL with Cloud Commerce Pro. 1. Configuration   Get started by clicking "Configuration" in ...

Integrating DPD Courier Information

This guide will walk you through the process of setting up DPD with Cloud Commerce Pro. 1. DPD Home Page   Unless you already know ...

Integrating FedEx Courier Information

This guide will walk you through the process of setting up FedEx with Cloud Commerce Pro. 1. Configuration   Get started by clicking "Configuration" in ...

Integrating Interlink Express Courier Information

This guide will walk you through the process of setting up Interlink Express with Cloud Commerce Pro. 1. Interlink Express: Step 1   To integrate ...

Integrating Low Cost Parcels Courier Information

This guide will walk you through the process of setting up Low Cost Parcels with Cloud Commerce Pro. 1. Configuration   Get started by clicking ...

Integrating Parcelforce Worldwide Courier Information

This guide will walk you through the process of setting up Parcelforce Worldwide with Cloud Commerce Pro. 1. Configuration Get started by clicking "Configuration" in ...

Integrating Royal Mail & NetDespatch Courier Information

Royal Mail with NetDespatch is our most popular integration as it is the quickest to setup. If you want to integrate with Royal Mail directly, ...

Integrating UKMail Courier Information

This guide will walk you through the process of setting up UKMail with Cloud Commerce Pro. 1. UKMail Homepage   To integrate with UKMail you ...

Integrating UPS Courier Information

This guide will walk you through the process of setting up UPS with Cloud Commerce Pro. 1. UPS: Step 1 To start your UPS integration ...

Integrating XDP Courier Information

This guide will walk you through the process of setting up XDP with Cloud Commerce Pro. 1. Configuration   Get started by clicking "Configuration" in ...

Integrating Yodel Courier Information

This guide will walk you through the process of setting up Yodel with Cloud Commerce Pro. 1. Configuration Get started by clicking "Configuration" in the ...

Set up and Configure Multi Label Printing

Set up and Configure Multi Label Printing This guide is to show you how to set up and configure your CCP account so that you ...

Symbol 3200 Barcode Scanner – Connecting to WiFi Network

This guide will take you through the steps required to connect your Symbol / Zebra 3200 barcode scanner to a wireless access point. 1. Home ...

Our Customer Reviews

rev-runc2

“Cloud Commerce Pro Ecommerce solutions have been instrumental in our growth and success across multiple UK and international sales platforms. Their constant development ethos is pushing them in front of the competition and expanding our market advantage.”

Charlotte Murrey

Run Charlie

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rev-2sq2

“Just having that ability to pick the phone up and speak to a localised member of the team, and perhaps even one of the developers to help you resolve your issue has been a massive part of the reason why we stuck with Cloud Commerce for the last five years.”

Luke Hudson

Two-Squared Agency

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rev-cosy2

“Every time we call the support team they are quick to help out and always get back to you either the same or next day if unavailable. I would definitely recommend CCP to any business large or small who is looking for this type of system.”

Jamie Agar

The Cosy Bedding Company

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rev-eara2

“Would highly recommend Cloud Commerce Pro to any online businesses that are looking to expend/save time and automate more of their daily needs.”

Mike Mayor

Earache Records

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rev-topd2

“Cloud Commerce Pro software has had a positive impact on our business... and you do not need to be an IT expert! Besides the software and reports, their customer service is truly world class... backed by a very patient training team who empower you with all the knowledge you need about the system!”

Ravi

Topdoors.co.uk

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rev-chil2

“I would recommend anyone to get in touch with CCP to see what they can offer. We are saving so much time using CCP and couldn't thank them enough not just for the system but for the service as well.”

Nikki Ineson

Chilli Wizards

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rev-vapest

“They took care of everything including getting all my printers set up etc. I think the thing I like the most is that they have enough staff that there is always someone on hand to help with queries. If my printer is jammed and I've got to get orders out I need help now, not help tomorrow! And they've never let me down. I can't believe now that I used to waste so much time messing around with spreadsheets and Royal Mail Click And Drop. I could never go back!”

Guy

Vapester
rev-widdle

“[We needed a] complete system for inventory, accounting, and stock control across our eBay, Amazon and webstores. With help / guidance throughout from their project managers and the support staff this was made easier, with specialist individuals for everything. After recently having our eBay account hacked, we found without CCP, we would have been unaware but with CCP their system picked it up for us (even eBay did not know).”

Nicola

Widdle Gifts
rev-fitgft

“Excellent product and first class service from Cloud Commerce Pro. The software has revolutionised our dispatch system, which has created valuable time to concentrate on other growth areas of the business.”

Martin

Fitting Gifts
rev-snh

“If you are looking to integrate your selling channels, this is the system for you! We had been looking for a while to streamline our business and to be honest were a bit daunted by the amount of companies out there and work involved but we need not have worried! CC Pro are a great company to work with, the support has been fantastic, from remote help, to our constant queries via telephone they have been so patient. The system has saved our warehouse staff so much time and we are saving money by having correct stock levels at all times. Thoroughly recommend!”

Anthony

SNH UK
rev-misupp

“Since putting Cloud Commerce in we have decided to integrate more and use their system to process our trade orders Our point of contact at the company, Rosie has been fantastic throughout all our dealings and I can’t recommend them enough. In fact since putting Cloud Commerce in we have decided to integrate more and use their system to process our trade orders which we were initially going to keep in Sage. This will again speed up and automate more of our processes.”

Alex Ingham

MI Supplies
rev-mah

“Every process is now quicker and some we no longer have to do. We used to have to keep a spreadsheet for our stock control and if one or two orders were missed would cause issues, not to mention keeping our sales channels up to date. Now we can concentrate on other areas as our stock is automatically kept up to date and the sales channels are updated. We did look at other cheaper systems without dedicated account management support and are so glad we opted for CCP's system. Some other systems work on a ticket basis but our Account Manager, Mark Johnson is just at the end of the phone whenever we have a question. I now value the folks at CCP an integral part of our own team and feel they are really helping us move the business forward. We have no hesitation in recommending Cloud Commerce Pro: the system itself is excellent and has exceeded our expectations.”

Neal & Louise

Mad About Horror
rev-quiltb

“We have been with CCP since mid 2016, since then we have slowly began utilising more of the features they have to offer. As an online business selling through a multitude of channels / platforms we find CCPs product mapping and inventory management system essential, saving hours of work a day.”

Jake

Quilted Bear
rev-floordir

“Before signing up to Cloud Commerce Pro, we had several questions regarding the stock control and how it functioned, due to the complexity of the products we sell. They went above and beyond and even invited us down to their offices to discuss the system in greater detail to ensure that it would be a fit for our business. We have a very complex shipping set up, we use 5 different couriers, due to the wide range of product sizes we stock, but with the help of Stuart from the shipping team, the set up was a breeze and the rules worked perfectly.”

George

Flooring Direct
rev-sweet

“The support team have spent a lot of time guiding us through using the system to despatch and helping sort out any issues we have with our data. What we have implemented so far has definitely benefited us as a business and we are continuing to use additional parts of the system all the time. Very happy customer :)”

Kay

Sweet Addicts (Groceries2Go)