Over half of all online retailers sell through more than one sales channel. Multiple channels are seen as the best way to reach the widest audience, creating visibility for your products for more shoppers than any one channel can reach.
As you expand across channels, managing stock, orders, and customers takes more time. The risk of something slipping through the cracks grows. Without an order management system providing a central eCommerce platform, multi-channel marketing presents some serious challenges.
Reach New Audiences and Open Up New Markets
Successful multi-channel retailers sell their products to an international audience, through a wide range of platforms and marketplaces.
Some of these companies are online only. Others began as brick-and-mortar stores or opened retail outlets during their growth.
Some businesses have thriving telephone order services. Others are joining the ‘pop up store’ movement, supplementing online sales with short-term physical stores backed by a local marketing blitz.
The number of different multi-channel sales models meeting with success is too high to guess at. After all, no two businesses are alike.
Cloud Commerce Pro is versatile. It integrates with the largest online marketplaces in the world, as well as with most eCommerce website platforms. Integrations are also in place to connect to couriers, accounts, and more.
We’ll configure Cloud Commerce Pro to work with your company. It works the way you work – but it automates or streamlines many of the tasks you need to check off every time you receive an order.
That gives you time to build your business, capacity to handle more sales, and peace of mind – knowing the automated systems have cut out the risk of human error from many tasks.
One Central Multi-Channel eCommerce Platform
Integrate Cloud Commerce Pro’s back-end system with all your existing eCommerce outlets. View all orders from one screen. See customer records with cross-channel purchase tracking. Manage your customer relations from a single message centre.
You may sell through multiple channels, but you’re one central business. Cloud Commerce Pro helps you perform like one, with nothing lost because you were busy in another tab.
Your Sales Channels Don’t All Have to Be Online
Even in the modern eCommerce economy, physical shops can perform strongly. Whether it’s a trade counter at a public door to your warehouse or a chain of outlets running through the country, they’re best served by having their stock levels tracked in one central inventory.
Cloud Commerce Pro links your in-store EPOS system to your online sales channels. The result is a fully integrated platform for a fully integrated business.
See what our customers have to say
Don’t just take our word for it…
As 2Squared grew from managing retail outfits and moved into wholesaling, theirs needs also grew exponentially. Because of this, 2Squared approached Cloud Commerce Pro to help them overcome many new obstacles that come with an expanding operation.