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Multi-channel Ecommerce Platform

Over half of all online retailers sell through more than one sales channel. Multiple channels are seen as the best way to reach the widest audience, creating visibility for your products for more shoppers than any one channel can reach.

As you expand across channels, managing stock, orders, and customers takes more time. The risk of something slipping through the cracks grows. Without an order management system providing a central eCommerce platform, multi-channel marketing presents some serious challenges.

Reach New Audiences and Open Up New Markets

Successful multi-channel retailers sell their products to an international audience, through a wide range of platforms and marketplaces.

Some of these companies are online only. Others began as brick-and-mortar stores or opened retail outlets during their growth.

Some businesses have thriving telephone order services. Others are joining the ‘pop up store’ movement, supplementing online sales with short-term physical stores backed by a local marketing blitz.

The number of different multi-channel sales models meeting with success is too high to guess at. After all, no two businesses are alike.

Cloud Commerce Pro is versatile. It integrates with the largest online marketplaces in the world, as well as with most eCommerce website platforms. Integrations are also in place to connect to couriers, accounts, and more.

We’ll configure Cloud Commerce Pro to work with your company. It works the way you work – but it automates or streamlines many of the tasks you need to check off every time you receive an order.

That gives you time to build your business, capacity to handle more sales, and peace of mind – knowing the automated systems have cut out the risk of human error from many tasks.

End-to-End Order Management

  • Automatic Stock Control

    Stock levels automatically sync across all channels in real time. You’ll never risk overselling again.

  • Automatic Courier Booking

    Cloud Commerce Pro takes your custom rules and automatically books the most appropriate shipping for each order.

  • Automatic Repurchasing

    Set custom rules for each product to automatically create purchase orders when stock drops below a set threshold.

One Central Multi-Channel eCommerce Platform

Integrate Cloud Commerce Pro’s back-end system with all your existing eCommerce outlets. View all orders from one screen. See customer records with cross-channel purchase tracking. Manage your customer relations from a single message centre.

You may sell through multiple channels, but you’re one central business. Cloud Commerce Pro helps you perform like one, with nothing lost because you were busy in another tab.

In-Store EPOS

Your Sales Channels Don’t All Have to Be Online

Even in the modern eCommerce economy, physical shops can perform strongly. Whether it’s a trade counter at a public door to your warehouse or a chain of outlets running through the country, they’re best served by having their stock levels tracked in one central inventory.

Cloud Commerce Pro links your in-store EPOS system to your online sales channels. The result is a fully integrated platform for a fully integrated business.

See what our customers have to say

Listen to the experiences of our customers - learn how our platform has helped them to grow by improving their business processes.

Loyalty Programs

Cloud Commerce Pro supports the use of loyalty programs to encourage customer retention. You can now implement loyalty programs through Cloud Commerce Pro directly, and track their success through the system.

Cloud Commerce Pro can link purchases across all channels to the same customer, allowing you to maintain the data you need across multiple shopping locations if needed.

Why choose Cloud Commerce Pro?

We feel the success of our customers has a direct impact on the success of our own business. We want to see you exceed as we do ourselves, so aim to deliver exceptional world-wide growth as well as alleviating the administrative and managerial headaches of trading across multiple channels.

  • Our unique on-boarding approach offers an onsite ecommerce consultation with advice and training.
  • We understand your key challenges as a business, to offer tailored advice in achieving your goals.
  • We will create an implementation / migration project plan, to set targets and expectations from the start
  • Speak to real human beings! No raising tickets, no impossible help-guides - our support is pro-active, dedicated & hard working.
  • We actively encourage our customers to come and visit us whenever they wish. We have a transparent open door policy.
  • We have a wealth of experience in retail, ecommerce and professional design and marketing services.

Don’t just take our word for it…

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The Challenge

As 2Squared grew from managing retail outfits and moved into wholesaling, theirs needs also grew exponentially. Because of this, 2Squared approached Cloud Commerce Pro to help them overcome many new obstacles that come with an expanding operation.

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Luke Hudson
2Squared Agency
“Just having that ability to pick the phone up and speak to a localised member of the team, and perhaps even one of the developers to help you resolve your issue has been a massive part of the reason why we stuck with Cloud Commerce for the last five years.”

Our Customer Reviews

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“Cloud Commerce Pro Ecommerce solutions have been instrumental in our growth and success across multiple UK and international sales platforms. Their constant development ethos is pushing them in front of the competition and expanding our market advantage.”

Charlotte Murrey

Run Charlie

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“Just having that ability to pick the phone up and speak to a localised member of the team, and perhaps even one of the developers to help you resolve your issue has been a massive part of the reason why we stuck with Cloud Commerce for the last five years.”

Luke Hudson

Two-Squared Agency

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“Every time we call the support team they are quick to help out and always get back to you either the same or next day if unavailable. I would definitely recommend CCP to any business large or small who is looking for this type of system.”

Jamie Agar

The Cosy Bedding Company

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“Would highly recommend Cloud Commerce Pro to any online businesses that are looking to expend/save time and automate more of their daily needs.”

Mike Mayor

Earache Records

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“Cloud Commerce Pro software has had a positive impact on our business... and you do not need to be an IT expert! Besides the software and reports, their customer service is truly world class... backed by a very patient training team who empower you with all the knowledge you need about the system!”

Ravi

Topdoors.co.uk

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“I would recommend anyone to get in touch with CCP to see what they can offer. We are saving so much time using CCP and couldn't thank them enough not just for the system but for the service as well.”

Nikki Ineson

Chilli Wizards

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“They took care of everything including getting all my printers set up etc. I think the thing I like the most is that they have enough staff that there is always someone on hand to help with queries. If my printer is jammed and I've got to get orders out I need help now, not help tomorrow! And they've never let me down. I can't believe now that I used to waste so much time messing around with spreadsheets and Royal Mail Click And Drop. I could never go back!”

Guy

Vapester
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“[We needed a] complete system for inventory, accounting, and stock control across our eBay, Amazon and webstores. With help / guidance throughout from their project managers and the support staff this was made easier, with specialist individuals for everything. After recently having our eBay account hacked, we found without CCP, we would have been unaware but with CCP their system picked it up for us (even eBay did not know).”

Nicola

Widdle Gifts
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“Excellent product and first class service from Cloud Commerce Pro. The software has revolutionised our dispatch system, which has created valuable time to concentrate on other growth areas of the business.”

Martin

Fitting Gifts
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“If you are looking to integrate your selling channels, this is the system for you! We had been looking for a while to streamline our business and to be honest were a bit daunted by the amount of companies out there and work involved but we need not have worried! CC Pro are a great company to work with, the support has been fantastic, from remote help, to our constant queries via telephone they have been so patient. The system has saved our warehouse staff so much time and we are saving money by having correct stock levels at all times. Thoroughly recommend!”

Anthony

SNH UK
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“Since putting Cloud Commerce in we have decided to integrate more and use their system to process our trade orders Our point of contact at the company, Rosie has been fantastic throughout all our dealings and I can’t recommend them enough. In fact since putting Cloud Commerce in we have decided to integrate more and use their system to process our trade orders which we were initially going to keep in Sage. This will again speed up and automate more of our processes.”

Alex Ingham

MI Supplies
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“Every process is now quicker and some we no longer have to do. We used to have to keep a spreadsheet for our stock control and if one or two orders were missed would cause issues, not to mention keeping our sales channels up to date. Now we can concentrate on other areas as our stock is automatically kept up to date and the sales channels are updated. We did look at other cheaper systems without dedicated account management support and are so glad we opted for CCP's system. Some other systems work on a ticket basis but our Account Manager, Mark Johnson is just at the end of the phone whenever we have a question. I now value the folks at CCP an integral part of our own team and feel they are really helping us move the business forward. We have no hesitation in recommending Cloud Commerce Pro: the system itself is excellent and has exceeded our expectations.”

Neal & Louise

Mad About Horror
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“We have been with CCP since mid 2016, since then we have slowly began utilising more of the features they have to offer. As an online business selling through a multitude of channels / platforms we find CCPs product mapping and inventory management system essential, saving hours of work a day.”

Jake

Quilted Bear
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“Before signing up to Cloud Commerce Pro, we had several questions regarding the stock control and how it functioned, due to the complexity of the products we sell. They went above and beyond and even invited us down to their offices to discuss the system in greater detail to ensure that it would be a fit for our business. We have a very complex shipping set up, we use 5 different couriers, due to the wide range of product sizes we stock, but with the help of Stuart from the shipping team, the set up was a breeze and the rules worked perfectly.”

George

Flooring Direct
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“The support team have spent a lot of time guiding us through using the system to despatch and helping sort out any issues we have with our data. What we have implemented so far has definitely benefited us as a business and we are continuing to use additional parts of the system all the time. Very happy customer :)”

Kay

Sweet Addicts (Groceries2Go)