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Coming on-board with
Cloud Commerce Pro

Business change made simple
Any type of business change is a big decision, and one where you need to feel comfortable, whether you are moving onto an ERP system for the first time or migrating from another. This is why we offer a unique on-boarding procedure to understand the way you work, so the implementation, training and support can be tailored to your needs.

Project Start Meeting

As well as offering a Free Consultation, we can also offer a secondary on-site visit if required, and an online meeting so we can fully understand your processes and the way your business works, allowing us to ensure the implementation is a best fit for your business and to offer help & advice on the key challenges you are facing…

Conduct
On-site Visit

To fully understand our customers business goals and objectives.

Meet the Team

Meet all essential member of the team to understand their roles

Discover Key Challenges

Offer help and advice on issues being faced by online retailers

Identify areas of Improvement

Advise on areas to improve cost & time efficiencies

Create an implementation Plan

Devise timescales, milestones, requirements & expectations

See what our customers have to say

Listen to the experiences of our customers - learn how our platform has helped them to grow by improving their business processes.

Implementation

Unlike a lot of other ERP systems, we fully support and assist in the set-up or migration of our system, from the inputting and mapping of data to syncing stock and listing products across multiple channels.

What we do for you...

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    Integrate with Sales Channels
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    Import Product Data
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    Update & Sync Stock Quantities
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    Create Shipping Rules and Labels
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    Integrate with Couriers and Accounts
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    Set-up Trade Channels
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    Create letter and invoice templates
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What we Support you with...

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    Preparing your data
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    Mapping your data
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    Configure Hardware/Printer Set-up
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    Warehouse Management
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    Barcoding/Scanning Implementation
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    Drop Shipping Set-up
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    Creation of Auto Purchase Orders

Training

We will create a bespoke training plan, tailored to your specific needs, using the information gathered in the consultation. Allowing you to capitalise on areas of the system that will benefit you most.

Our training can be delivered in several ways including:

  • On-site discovery and training day
  • Unlimited training at our Head Office
  • Access to support
    guides
  • One-on-one webinar training

Support

Our support continues throughout with no additional charges. We do not limit you in any way, and actively encourage our customers to come and visit us whenever they want.

We can support you and offer advice in any of the following ways:

  • Unlimited Telephone Support
  • Unlimited Web Chat Support
  • Unlimited Cups of Coffee at our Head Office

Our Customer Reviews

rev-runc2

“Cloud Commerce Pro Ecommerce solutions have been instrumental in our growth and success across multiple UK and international sales platforms. Their constant development ethos is pushing them in front of the competition and expanding our market advantage.”

Charlotte Murrey

Run Charlie

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rev-2sq2

“Just having that ability to pick the phone up and speak to a localised member of the team, and perhaps even one of the developers to help you resolve your issue has been a massive part of the reason why we stuck with Cloud Commerce for the last five years.”

Luke Hudson

Two-Squared Agency

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rev-cosy2

“Every time we call the support team they are quick to help out and always get back to you either the same or next day if unavailable. I would definitely recommend CCP to any business large or small who is looking for this type of system.”

Jamie Agar

The Cosy Bedding Company

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rev-eara2

“Would highly recommend Cloud Commerce Pro to any online businesses that are looking to expend/save time and automate more of their daily needs.”

Mike Mayor

Earache Records

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rev-topd2

“Cloud Commerce Pro software has had a positive impact on our business... and you do not need to be an IT expert! Besides the software and reports, their customer service is truly world class... backed by a very patient training team who empower you with all the knowledge you need about the system!”

Ravi

Topdoors.co.uk

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rev-chil2

“I would recommend anyone to get in touch with CCP to see what they can offer. We are saving so much time using CCP and couldn't thank them enough not just for the system but for the service as well.”

Nikki Ineson

Chilli Wizards

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