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New System Features & Updates

We are constantly improving our system with new features and updates to help improve your business.

Order from Stock Price Overrides and Payment Sense Gateway

By Admin | October 11, 2018

We are pleased to announce an update to the order from stock screens of Cloud Commerce Pro. This is where you currently take stock, telephone, and pre-orders. We have added two new features today. 1. Price overrides – To add to the considerable choices around discounts that you can apply to customers, we have now…

Additional Labels Option Update

By Admin | October 3, 2018

For customers who have configured the option to select additional labels or packaging types when dispatching via the Pack Station view, we have now introduced a new configuration option. Currently, any shipping rules you have configured to offer the choice of additional labels or packaging type choices will pop up in a modal window just…

New Stock Report for Simplex and Complex Users

By Admin | October 1, 2018

Today at Cloud Commerce Pro we are delighted to announce the inclusion of a new report in the reports section that allows you to more easily get your stock levels. The report called Bay Stock Levels allows Simplex users to run a report of all stock and shows you which bay you can find it…

Pack Station Visual Update and New API Support Mailbox

By Admin | September 24, 2018

Today at Cloud Commerce Pro we released an update to the pack station to add a green bar as a visual cue when a row is completed and packed and also visual alerts, a small ding sound when scanning to assist in your pack routines. We are also pleased to announce a new API Support…

Updates to Product Manager

By Admin | September 17, 2018

Today we are introducing some minor but useful improvements to Product Manager that will help you identify and complete listings that you are part way through. Previously we had filters that showed both listed (complete and successful listings on the channel) and unlisted (not added to the Cloud Commerce Pro sales channel) but we have…

DPD now added for Amazon Seller Fulfilled Prime

By Admin | September 14, 2018

CCP now supports DPD as a service on Amazon Seller Fulfilled Prime with immediate effect. Following hot on the heels of the announcement from Amazon that they have now joined up with DPD, we are delighted to announce that we have managed to provide support quickly for this service. Speak to the shipping team to…

Returns Update and Hermes Carrier added

By Admin | September 13, 2018

We have been a little bit quiet on the visual updates recently although we have been working hard behind the scenes optimising and tracking down annoying bugs. We have a few small updates to announce this week and loads more in the coming weeks. Firstly we have been working on speeding up import routines. We…

Two Factor Authentication Security Option

By Admin | August 3, 2018

Another day, another new feature from Cloud Commerce Pro. Today we are pleased to announce the release of our new two-factor authentication model to Cloud Commerce Pro which we strongly recommend for all our security-conscious users. Two Factor authentication is provided in conjunction with the Google Authenticator smartphone application. If you turn this option on,…

New Profiles Automation Actions

By Admin | August 2, 2018

Today we have released an update to our Profiles automated actions that help with setting eBay auction criteria. In addition, we are announcing a forthcoming significant batch of profiles updates that allow creating or appending orders to batches and other actions automatically. The New profiles actions released today are as follows: Set as auction Auction…

Updated Dispatch Queue Indicator for Purchase Orders

By Admin | July 31, 2018

This week at Cloud Commerce Pro we have added a small but significant update to the dispatch queue which now shows when an item has been added to a purchase order either using the Auto Purchase Order option or manually from the dispatch queue. You can also filter for dispatch queue items that are or…

New Bulk Price and Stock Editing mode in Product Manager

By Admin | July 12, 2018

At Cloud Commerce Pro this week we are pleased to announce two new editing modes in Product Manager. Previously you were able to click the pen icon to edit stock or prices and use the arrow keys to move between products for super quick price and stock editing but with today’s update you can now…

Complex Scanner Software Updates and Sage Line 50 Version 24 Support

By Admin | July 6, 2018

Scanner Updates Version 1.8.8 This week we have released an updated version of the Cloud Commerce Pro Complex Barcode Scanner software. The update contains the following improvements and some minor bug fixes: Optimised View Product – Considerably improved the speed that a product loaded in the view product menu Image Optimisation – The scanner now…

Complex Scanners Update Menus

By Admin | June 25, 2018

For our customers who use the complex scanner option in their pick routines, you can now change the configuration of the buttons that appear in the Get Orders screen. It is now possible to choose what options appear on the scanners and change them as often as you like. Please see Config > Connected Devices…

New Trade and Telephone Order Discounts Feature

By Admin | June 22, 2018

At Cloud Commerce Pro we are delighted this week to announce a huge update to our trade and telephone order discounts feature. General Discounts Updates Previously you could add discounts to customers accounts or specific products but not combinations of different types of discounts but we have now updated this feature to allow the following:…

Extended Technical Support Opening Hours

By Admin | June 5, 2018

Cloud Commerce Pro is pleased to announce extended Technical Support opening hours. From Monday 11th of June, we are running a trial to extend the hours of our dedicated telephone and email technical support for users from the current hours 9.30am to 5.30pm to an earlier start time of 7.00am. New hours between 11th June…

Custom Returns Reasons

By Admin | June 1, 2018

In our Monday 4th June release we are adding a new feature that allows you to customise returns reasons. In the past, you had to choose between Damaged or Not Required. Now you can add your own reasons and for Complex warehousing users, you can even specify a bay to return the goods to. You…

Serial Number and Batch tracking feature called Dispatch Identifiers

By Admin | May 25, 2018

Cloud Commerce Pro is pleased to announce another new feature called Dispatch Identifiers. For some of our customers, it is essential to track serial numbers, batch codes and other identifiers when dispatching products. For example, if you are selling computers you may wish to track the serial numbers, for foodstuffs it may be the batch…

New Couriers and an updated list of supported couriers

By Admin | May 24, 2018

At Cloud Commerce Pro we are always trying to increase the number of shipping options available to our users.  We have recently added three new couriers/shippers to the already long list and we continue to add more.  If you are currently using any of these couriers but are not fully integrated into your Cloud Commerce…