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New System Features & Updates

We are constantly improving our system with new features and updates to help improve your business.

Extended Technical Support Opening Hours

By Admin | June 5, 2018

Cloud Commerce Pro is pleased to announce extended Technical Support opening hours. From Monday 11th of June, we are running a trial to extend the hours of our dedicated telephone and email technical support for users from the current hours 9.30am to 5.30pm to an earlier start time of 7.00am. New hours between 11th June…

Custom Returns Reasons

By Admin | June 1, 2018

In our Monday 4th June release we are adding a new feature that allows you to customise returns reasons. In the past, you had to choose between Damaged or Not Required. Now you can add your own reasons and for Complex warehousing users, you can even specify a bay to return the goods to. You…

Serial Number and Batch tracking feature called Dispatch Identifiers

By Admin | May 25, 2018

Cloud Commerce Pro is pleased to announce another new feature called Dispatch Identifiers. For some of our customers, it is essential to track serial numbers, batch codes and other identifiers when dispatching products. For example, if you are selling computers you may wish to track the serial numbers, for foodstuffs it may be the batch…

New Couriers and an updated list of supported couriers

By Admin | May 24, 2018

At Cloud Commerce Pro we are always trying to increase the number of shipping options available to our users.  We have recently added three new couriers/shippers to the already long list and we continue to add more.  If you are currently using any of these couriers but are not fully integrated into your Cloud Commerce…

Quick Address Feature for single use addresses

By Admin | May 23, 2018

A new feature coming to Cloud Commerce Pro is our single-use address feature. Previously when adding orders you could add as many address records as required to your customer’s account. We have however been made aware by a number of customers that in certain cases they need to add addresses that are used once and…

Update to Supplier Screen to show most recent orders

By Admin | May 18, 2018

Cloud Commerce Pro is pleased to announce an update to the Suppliers section that now shows a split view with your most recent orders in the right-hand panel. In addition, we have retained all the current view functionality in the left-hand panel. We hope that this feature helps you to better locate your current, active…

Pick List Print in the Pack Station updated

By Admin | May 3, 2018

For Pack Station users, Cloud Commerce Pro is pleased to announce an update today that allows you to print pick list for either all orders or remaining items not on partially picked orders. This makes it easier for your warehouse teams to access pick lists without leaving the pack station screen. You can create either…

Add to Purchase Order from the Dispatch Queue Manually

By Admin | April 16, 2018

Although Cloud Commerce Pro already has a fantastic autopilot for raising Purchase Orders called Auto Purchase Order, some customers still prefer to manually create them.  There are already a number of ways of doing this, including from the Rate Of Sale Report and by manually adding PO’s through the New Order button or the Quick…

Improved Allocation Screen and Bulk Unallocations

By Admin | March 23, 2018

Today at Cloud Commerce Pro we have released a new order allocation screen that is clearer and has colour coding to show where stock is available (or not). You can still select no orders in your queue and choose the allocation option from the actions menu and CCP will work out which orders can be…

Re-open Previously Closed Orders – new feature

By Admin | March 21, 2018

From time to time our customers ask us to re-open an order they have accidentally marked as completed.  In the latest update to Cloud Commerce Pro you can now do this yourself. This button shouldn’t be required during normal operation but we have added a new feature for those times when your staff mark an…

Email Stock Alerts Now available.

By Admin | March 15, 2018

By popular demand we have today introduced configurable email stock alerts.  In your product screen, scroll down to the product alerts section and set the desired level.  Each time your stock descends through that level whether, from a sale or even a manual stock adjustment by your team, you will receive an email or emails…

One Click Dispatch and One Click Batch improved features

By Admin | February 8, 2018

In the latter part of 2017 we released our now extremely popular One Click Dispatch feature that allows you to carry out many dispatch processes in a simple interface.  One of the key features of One Click Dispatch was that all orders processed together would be kept together in a batch (called a One ClickBatch) to allow…

Sell in Japan with Cloud Commerce Pro

By Admin | January 23, 2018

Cloud Commerce Pro is pleased to announce we have now added support for all customers to list and sell on Amazon Japan. Amazon Japan opens up a huge market of high net worth buyers and with Cloud Commerce Pro’s automated shipping rules and wide range of international couriers you can start selling right away in…

Purchase Ordering New Features and enhanced logging

By Admin | December 8, 2017

Today at Cloud Commerce Pro we have further advanced the purchase order feature. *** Please note: Auto Purchase Order is a facility to assist you creating purchase orders. It does not absolve you of the responsibility to check your orders before placing them with your supplier. Although we will always endeavor to create valid orders,…

Updated Feature, Amazon Pending Orders now register more quickly

By Admin | December 5, 2017

Cloud Commerce Pro customers from today will start to see more “Issue” orders as we are now processing Amazon orders at an earlier stage to allow for more quicker stock allocations. With immediate effect, we are bringing in Amazon orders that are in a pending state so that stock is reserved as quickly as possible…

Address Auto Format and Pack Station Speed Improvements

By Admin | November 24, 2017

This week at Cloud Commerce Pro we have been working on some under the hood changes that benefit all customers. Thanks to a suggestion from one of our customers we have included an update to address storage on orders that auto formats the address line 1 and 2 to better fit within the courier rules…

Message Centre Auto Reply Scheduling Feature Improved

By Admin | October 31, 2017

Cloud Commerce Pro is pleased to announce a further update to Message Centre and it’s auto-reply feature.  With immediate effect, we have added a big upgrade to scheduling for your auto responses to your customers.  You can now have much more control about when your rules with auto-reply on your behalf. When adding auto-reply rules now,…

Supplier Ordering new feature for partially delivered Purchase Orders

By Admin | October 30, 2017

Supplier ordering in Cloud Commerce Pro has a new feature today.  Previously when you booked in a purchase order you could choose to either partially book in and leave the order open for completion when the rest of the stock arrived from your supplier or complete the order and close it even if items remained…