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Moving to a Volo Commerce Alternative

Tailored to Your Business

Accounting
Stock Control
Ecommerce
Shipping
Order Management

Set-Up/Implementation Cloud Commerce Pro ChannelGrabber
Free On-Site Consultation Yes No
Develop an Implementation Plan Yes No
Support in mapping SKUs across all Channels Yes No
Set-up for all integrations (inc. bespoke systems) Yes No
Features & Functionality
Integrated Message Centre Yes No
Automatically Invoice Customers Yes No
Unlimited Product Listings Yes No
Unlimited Users Yes No
EPOS Support Yes No
Phone Order Support Yes No
Support
Unlimited Phone Support Yes No
Unlimited Online Support Yes No
Unlimited 1-on-1 Training at our Head Office Yes No
  • icons8-networking-manager-100

    CRM Links Purchases Across Channels by Customer

  • icons8-check-100

    Automatically Generate Purchase Orders Below Set Inventory Levels

  • Message Centre lets you manage responses across all Channels at once

  • Automatically Sync Stock Levels across Channels in Real Time

Cloud Commerce Pro was built to provide the kind of multi-channel order management system we’d want to use. But it was also built with the flexibility to become the kind of system that fits your working style.

We believe order management systems – like Cloud Commerce Pro, Volo and others – are best when they allow your teams to be more efficient doing the same things your business already needed.

Automating tedious parts of the job and streamlining others increases your capacity and cuts down on potential human error.

Receiving Orders

Cloud Commerce Pro provides end-to-end support. We make it easy to process orders from all your sales channels:

As an order comes in on any of these channels, our system automatically syncs inventory across all channels. The order is also added to the customer’s CRM record, with a new record being created for new customers.

Processing Orders

Several automatic steps happen simultaneously as order processing begins.

The system compares each order to certain custom rules (weight, national/international, and other factors can all be set) and determines the ideal shipping service for that order, then automatically books the courier. Shipping labels are then generated and printed.

If the order takes one or more products below a certain stock level (set by you, based on your usual sale rate for the item), an automatic Repurchase Order will be created, ready to be sent off to your preferred supplier at the click of a button.

Lastly, customers with barcode scanning systems in their warehouse will have optimised pick lists generated automatically. These lists can be optimised for speed or to process priority orders first.

Customer Satisfaction

Linked to the CRM is our dedicated Message Centre. This acts as a central record of messages from customers across all sales channels, and allows you to handle them all from the same screen. With autoresponder options and configurable alerts, you’ll never run the risk of simply forgetting to respond and alienating a customer.

  • Onsite Consultation

    Cloud Commerce Pro offers an onsite consultation. Both sides leave that meeting knowing what we can do for you and how it will benefit you.

  • Accurate Channel Mapping and SKU Control

    We’ll help you build a full, accurate base inventory and map it across your sales channels. We’ll cut out duplicate products and other issues.

  • Integrate Directly to 20+ Couriers and More

    Through Cloud Commerce Pro you can integrate seamlessly with eBay, Amazon, all leading eCommerce platforms, over 20 couriers, accounts packages, and more.

Tailored to You

We integrate fully with major eCommerce platforms, marketplaces including Amazon, eBay, and Wayfair, with over 20 couriers, and with several payment gateways and accounting packages.

Cloud Commerce Pro also boasts a unique robotic sync tool. It allows our system to sync with anything. We can connect your bespoke accounting tool or reporting software to our system.

Get your FREE on-site visit and consultation

To arrange a visit or demo please contact us below:

Our Customer Reviews

rev-runc2

“Cloud Commerce Pro Ecommerce solutions have been instrumental in our growth and success across multiple UK and international sales platforms. Their constant development ethos is pushing them in front of the competition and expanding our market advantage.”

Charlotte Murrey

Run Charlie

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rev-2sq2

“Just having that ability to pick the phone up and speak to a localised member of the team, and perhaps even one of the developers to help you resolve your issue has been a massive part of the reason why we stuck with Cloud Commerce for the last five years.”

Luke Hudson

Two-Squared Agency

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rev-cosy2

“Every time we call the support team they are quick to help out and always get back to you either the same or next day if unavailable. I would definitely recommend CCP to any business large or small who is looking for this type of system.”

Jamie Agar

The Cosy Bedding Company

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rev-eara2

“Would highly recommend Cloud Commerce Pro to any online businesses that are looking to expend/save time and automate more of their daily needs.”

Mike Mayor

Earache Records

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rev-topd2

“Cloud Commerce Pro software has had a positive impact on our business... and you do not need to be an IT expert! Besides the software and reports, their customer service is truly world class... backed by a very patient training team who empower you with all the knowledge you need about the system!”

Ravi

Topdoors.co.uk

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rev-chil2

“I would recommend anyone to get in touch with CCP to see what they can offer. We are saving so much time using CCP and couldn't thank them enough not just for the system but for the service as well.”

Nikki Ineson

Chilli Wizards

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rev-vapest

“They took care of everything including getting all my printers set up etc. I think the thing I like the most is that they have enough staff that there is always someone on hand to help with queries. If my printer is jammed and I've got to get orders out I need help now, not help tomorrow! And they've never let me down. I can't believe now that I used to waste so much time messing around with spreadsheets and Royal Mail Click And Drop. I could never go back!”

Guy

Vapester
rev-widdle

“[We needed a] complete system for inventory, accounting, and stock control across our eBay, Amazon and webstores. With help / guidance throughout from their project managers and the support staff this was made easier, with specialist individuals for everything. After recently having our eBay account hacked, we found without CCP, we would have been unaware but with CCP their system picked it up for us (even eBay did not know).”

Nicola

Widdle Gifts
rev-fitgft

“Excellent product and first class service from Cloud Commerce Pro. The software has revolutionised our dispatch system, which has created valuable time to concentrate on other growth areas of the business.”

Martin

Fitting Gifts
rev-snh

“If you are looking to integrate your selling channels, this is the system for you! We had been looking for a while to streamline our business and to be honest were a bit daunted by the amount of companies out there and work involved but we need not have worried! CC Pro are a great company to work with, the support has been fantastic, from remote help, to our constant queries via telephone they have been so patient. The system has saved our warehouse staff so much time and we are saving money by having correct stock levels at all times. Thoroughly recommend!”

Anthony

SNH UK
rev-misupp

“Since putting Cloud Commerce in we have decided to integrate more and use their system to process our trade orders Our point of contact at the company, Rosie has been fantastic throughout all our dealings and I can’t recommend them enough. In fact since putting Cloud Commerce in we have decided to integrate more and use their system to process our trade orders which we were initially going to keep in Sage. This will again speed up and automate more of our processes.”

Alex Ingham

MI Supplies
rev-mah

“Every process is now quicker and some we no longer have to do. We used to have to keep a spreadsheet for our stock control and if one or two orders were missed would cause issues, not to mention keeping our sales channels up to date. Now we can concentrate on other areas as our stock is automatically kept up to date and the sales channels are updated. We did look at other cheaper systems without dedicated account management support and are so glad we opted for CCP's system. Some other systems work on a ticket basis but our Account Manager, Mark Johnson is just at the end of the phone whenever we have a question. I now value the folks at CCP an integral part of our own team and feel they are really helping us move the business forward. We have no hesitation in recommending Cloud Commerce Pro: the system itself is excellent and has exceeded our expectations.”

Neal & Louise

Mad About Horror
rev-quiltb

“We have been with CCP since mid 2016, since then we have slowly began utilising more of the features they have to offer. As an online business selling through a multitude of channels / platforms we find CCPs product mapping and inventory management system essential, saving hours of work a day.”

Jake

Quilted Bear
rev-floordir

“Before signing up to Cloud Commerce Pro, we had several questions regarding the stock control and how it functioned, due to the complexity of the products we sell. They went above and beyond and even invited us down to their offices to discuss the system in greater detail to ensure that it would be a fit for our business. We have a very complex shipping set up, we use 5 different couriers, due to the wide range of product sizes we stock, but with the help of Stuart from the shipping team, the set up was a breeze and the rules worked perfectly.”

George

Flooring Direct
rev-sweet

“The support team have spent a lot of time guiding us through using the system to despatch and helping sort out any issues we have with our data. What we have implemented so far has definitely benefited us as a business and we are continuing to use additional parts of the system all the time. Very happy customer :)”

Kay

Sweet Addicts (Groceries2Go)
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